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Communications Networks Operations Engineer

2016-03-23 17:06:48| Space-careers.com Jobs RSS

Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public services, including science and defence. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. For our activities in EUMETSAT, we are currently looking for a Communications Networks Operations Engineer. Tasks and Responsibilities As a member of RSO, you will provide support to the continuous operation and evolutions of the current programmes, and to the operations preparation of future programmes. Main duties will include the support to Communications systems operations both internally and with external partners entities Security operations Infrastructure operations and evolution System operations in a realtime operations environment Endtoend operations network monitoring and trend analyses System and Networks Evolutions for existing and new programmes. The role comprises a range of tasks including the provision of support to the routine operation of the LEO GEO ground segments, as well as their evolution to include new programmes and system operations. You will be the primary point of contact for the communications and network engineering team, responsible for all aspects relating to the operations communications and networks systems within EUMETSAT and will be responsible for the definition and or maintenance of the routine operations procedures pertaining to system operations and the interfaces of the communications and networks systems within the ground segment. Activities will be performed in accordance with the established EUMETSAT Operations Department configuration management and quality assurance practices. You will acquire and maintain a Systemwide operations view of the EUMETSAT ground segments from a communications and network point of view and will review any planned communications and network changes to the system configurations for LEO and GEO ground segments, and support the investigation of anomalies encountered through the routine system and ground segment operations. You will provide support to the development and operations preparation for the operational communications and network systems for recurrent satellites in existing operational programs e.g. MetopC and MSG4, and for future operational programs now in development including Sentinel3, MTG and EPSSG. You will interface with project teams on the implementation of system upgrades to support major operations projects, including System MidTerm Evolution Plan, recurrent satellites, and any System hardware and operating system obsolescence upgrade. You will perform the following routine operations tasks Definition and maintenance of communications and networks operations procedures, including System and ground segment procedures and operations guides Liaison with the TSS Communications and Networks team to ensure continued effective operations, coordinating maintenance and evolution activities within the operations networks, while maintaining 247 operational availability Liaison and coordination with the ground segment facility operations teams and system operations analysts to ensure the continuity and optimisation of ground segment and mission operations from a communications and network operations perspective through procedure and operations guide updates, configuration changes, database or user interface changes etc. Coordination with external entities and partners to analyse and resolve anomalies related to the communications networks between them, as well as to plan and coordinate changes to either parties systems to support evolutions of the existing connectivity Provision of support to operational security issues, and as backup to the operations security officer Provision of standby oncall support as system operations engineer, on an as needed basis. This will be coordinated through the normal oncall process Provision of support, as required, to critical operations Processing and coordination of communications and network related system anomalies, their documentation, investigation, classification and resolution mitigation, including participation in Anomaly Review Boards Participation in technical meetings, formal reviews, and scheduling and planning meetings Processing and coordination of system modifications, including their documentation, approval, and implementation, including participation in Change Review Boards Support to, and participation in, the functional verification and operational validation of operational communications and network upgrades and evolutions, both standalone and in the context of an overall ground segment. Provision of training, through written materials, practical demonstrations and presentations, to other members of the Operations Team. Requirements Essentials In addition to having a university degree or equivalent in a relevant technical discipline, you should have the following mandatory attributes at least three years experience of Communications and Network Operations in a 247 realtime operations environment at least three years work experience defining, development, integration, acceptance testing and operation of communications and network systems at least three years work experience of Communications and Network Operations Security at least three years work experience of operation of Cisco or equivalent networks, WANs LANs and demonstrated endtoend systems knowledge. While the official languages of EUMETSAT are English and French, the working language for the position is English and therefore you must be able to work effectively in this language. Desirables Experience of the following would be a distinct advantage Earth Observation ground segments Project and technical management coordination. Operations of Voice Loop Systems Experience of coordination of communications and networks systems development and upgrades within a 247 operations environment Experience in leading a small team of engineers. Application procedure Important All applicants must hold a current valid work permit for Germany or be EU nationals. Important Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. You can also login at any time to apply to additional positions. Data Protection By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources in particular professional and other social media throughout the entire application process CV, references, letter of application, interviews as applicable. To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended. You may revoke your consent to this agreement at any time. The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in Serco Europes Careers Hub httpscareershub.serco.eu If you have any question regarding this position please email space.careersserco.com Position Communications Networks Operations Engineer Reference G016EUM231 Application closing date 20042016 Start date ASAP For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website httpswww.serco.eu For additional information about EUMETSAT, please consult httpwww.eumetsat.int

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