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Infrastructure Engineering Support, RTCTEC122
2013-12-24 13:36:37| Space-careers.com Jobs RSS
Infrastructure Engineering Support, based at the European Space Agency, Noordwijk, the Netherlands Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. All members of our recruitment team have extensive space experience, so have the insight necessary to support you through the application process. For our activities in the European Space Agency, Serco Nederland BV is looking to employ an IT and Infrastructure Support Engineer dedicated to the Concurrent Design Facility CDF, managed by the Systems and Concurrent Engineering Section TECSYE ESTEC. The mandate of the Engineering Support to CDF Infrastructure Service is to provide the necessary workplace proximity support for the CDF, keeping abreast of evolving IT trends throughout and allowing the flexibility to establish costeffective services accordingly. Objectives Providing dedicated full time service for operating, maintaining and developing the facility infrastructure The main technologies supported by the current CDF IT infrastructure include Hyperv virtualization, Virtual storage appliances Citrix XenApp, Windows 2008 R2 Remote Desktop Services, SharePoint Videoconferencing Web Additionally, the facility features a number of integrated IT and audio visual solutions and equipment. The facility is normally utilised to perform concurrent design activities supporting several engineering multidisciplinary teams and a variety of internal and external customers. Your objectives include the daily operations and the support of all user activities. You shall work in close collaboration with the users and management to gather user requirements and lessons learned, and to enhance the current systems CDF and services as appropriate. Specific Tasks Management and administration of the CDF informatics infrastructure resources, including HW, SW, multimedia, and communication devices user access, configuration, etc. Preparation and support of all CDF interdisciplinary activities Maintenance and upgrade of CDF HW and operating systems Design and implementation of test platforms to deliver technologies used for informationproviding and operations of the CDF Provision of security, backup and configuration management support to the local and remote facilities, located in other design centres Preparation and maintenance of databases and archives for exchanging data during design studies, retrieval of data from previous studies Provision of first line technical support for the application development platforms and tools used within the CDF Proactive contribution to the enhancement of the facility infrastructure, performance, and applications including identification, prototyping, procurement and installation of new HWand SW tools, multimedia and communication devices Support to other informatics tasks within TECSYE All technical tasks require documented by the production of user manuals, procedures, reports, etc. The implementation of tasks shall be carried out in liaison and close cooperation with the ESA Corporate Services, internal and external contractors, and suppliers. Maintenance, upgrading and procurement, representing a combination of regular eventdriven arrangements, are as follows Management of computer hardware maintenance gold technical support contracts on DellHP computers and servers Management of the existing audiovideo AV maintenance contract with the suppliers of the CDF Design Wall Barco and supporting AV infrastructure AVEX. Timely renewal of existing contracts, advice on correct maintenance level on all new procurements, obtaining advantageous prices and rates whenever possible. Maintain software maintenance contracts Qualifications and Requirements Applicants require a degree in Computer Science or equivalent qualification together with at least 5 years in a similar role and international environment. The working language is English additional EU languages would be an asset Essential Skills Excellent IT skills Windows Unix Citrix Virtual servers Video Conferencing Web Remote Desktop Services System security, backup and configuration management support Good understanding of SLA and Service Contracts, and there management Experience of system installation and upgrade requirements both HW and SW Excellent planning and implementation skills Trouble shooting system problems Good communication skills at all levels Desirable Skills Previous experience in an international environment An understanding of ESA and its projects If you believe you have the skills and experience for the above post then please submit your application via our eRecruitment website. httpswww.amris.comsercorequirementdisplay.php?refSearchrequirementid48355 Mandatory Applicants must hold a current valid work permit for the Netherlands or be EU nationals. If you have any questions regarding this opportunity please address them to our recruitment team at space.careersserco.com Position Infrastructure Support Engineer Reference RTCTEC122 Application closing date 27th January 2014 Start date March 2014 Important Please be aware that security clearance may be part of the selection process Please also take the opportunity to register with Serco eRecruitment for automatic email alerts for new opportunities httpswww.amris.comsercoalertssignupform.php For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website www.serco.comeurope
Tags: support
engineering
infrastructure
engineering support
Category:Transportation and Logistics
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