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PPI dominates customer complaints

2013-09-03 01:01:07| BBC News | Business | UK Edition

Some 86% of all new complaints made to the UK's financial ombudsman in the first half of the year were about PPI mis-selling - a record high.

Tags: customer complaints dominates ppi

Customer Complaints Rise in Step with Imported Car Sales

2013-08-31 02:21:02| Auto Dealers - Topix.net

Imported car sales have surged in Korea in recent years, but so have complaints from customers.

Tags: sales customer car step

FOSS Devs' Biggest Complaints: Documentation and Licensing

2013-08-29 14:00:00| TechNewsWorld

Open source software may hold considerable appeal for software developers around the world, but that doesn't mean it's without its aggravations. While no one aspect qualifies as the ultimate reason to oppose writing or using open source code, a significant number of programmers report that poor documentation and problems interpreting licenses rank high on their list of grievances.

Tags: documentation biggest licensing complaints

Bloomberg to appoint ombudsman after customer complaints

2013-08-22 10:21:28| IT Services - Topix.net

Bloomberg LP will appoint an ombudsman and create a task force to review the way the company gathers news after a report confirmed its journalists routinely looked at client information intended for customer support employees.

Tags: customer complaints bloomberg appoint