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Customer Communications System targets inbound market.

2016-02-29 14:31:06| Industrial Newsroom - All News for Today

Available for both premise and cloud deployments, Noble Inbound 100 delivers all-in-one platform that includes intelligent routing, callback management, CRM integration, IVR and speech recognition, recording and quality assurance, and reporting for multichannel environments. Smart Accept™ tool shrinks average speed to answer and optimizes customer experience, while Smart Recover™ minimizes dropped calls for systems deployed in Cloud architecture.

Tags: system customer market communications

 

FairPoint Communications wants service standards dropped

2016-02-28 22:31:56| Telecom - Topix.net

FairPoint Communications has asked the Vermont Public Service Board to drop service quality standards that the company is required to meet for most of its telephone customers. Vermont Public Radio reports that a settlement reached last year between the state and FairPoint to end an investigation into the company's service delays stated that Vermont would support FairPoint's petition to review service quality standards.

Tags: service standards communications dropped

 
 

Turfing Vendor Wireless Communications Market Size Is Anticipated to Reach $2.8 Billion by 2020

2016-02-27 05:16:56| Wireless - Topix.net

A new study Turfing Vendor Wireless Communications Market Shares, Strategy, and Forecasts, Worldwide, 2014 to 2020. The 2014 study has 326 pages, 144 tables and figures.

Tags: size market communications reach

 

SBA Communications Co. (SBAC) Price Target Cut to $115.00 by Analysts at Jefferies Group

2016-02-27 03:28:09| Telecom - Topix.net

The brokerage presently has a "buy" rating on the stock. Jefferies Group's price target indicates a potential upside of 21.49% from the company's previous close.

Tags: price group cut target

 

Verizon Communications Inc. (VZ) is Professional Advisory Services' 7th Largest Position

2016-02-27 01:53:53| IT Services - Topix.net

Professional Advisory Services increased its position in Verizon Communications Inc. by 34.3% during the fourth quarter, according to its most recent disclosure with the Securities and Exchange Commission . The firm owned 345,955 shares of the cell phone carrier's stock after buying an additional 88,425 shares during the period.

Tags: services position professional communications

 

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