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Tag: optimization
Workforce Optimization Software supports contact centers.
2013-10-10 14:34:12| Industrial Newsroom - All News for Today
Designed for multi-channel contact centers, Calabrio ONE® includes text analytics, which enriches existing speech and desktop capabilities to include voice of customer analysis for e-mail interactions. Administrative approach for WFM forecasting and scheduling features intuitive, social media-like design, optimized visualization, and step-by-step workflow. With Mobile iCal and Outlook integrations, agents and supervisors can stay connected with scheduling information when and where they need it. This story is related to the following:Customer Relationship Management (CRM) Software | Forecasting Software | Data Analysis Software
Tags: contact
software
supports
centers
CST And Optenni Demonstrate MIMO Antenna Optimization Tools
2013-10-04 11:26:20| rfglobalnet News Articles
CST - Computer Simulation Technology AG (CST) and Optenni Ltd (Optenni) are collaborating to provide engineers with design tools for MIMO antenna optimization.
Tags: tools
demonstrate
optimization
cst
Invensys Strengthens KBR's Refinery-wide Optimization Solutions
2013-10-01 06:00:00| Industrial Newsroom - All News for Today
HOUSTON, TEXAS - Invensys, a leading supplier of state-of-the-art industrial software, systems and control equipment to the world’s major industries, has signed a multi-year, multi-million dollar contract with KBR, Inc. to supply its SimSci PRO/II simulation software.<br /> <br /> Under the terms of a corporate licensing agreement, Invensys will provide PRO/II steady-state simulation software to help KBR accurately model its process technology, used in both the designs KBR provides to ...This story is related to the following:Simulation Software | Design Graphics Software
Tags: solutions
optimization
strengthens
invensys
City of Naperville, Illinois, to Deploy Grid Optimization Platform
2013-09-26 18:08:00| Transmission & Distribution World
DVI has been selected by the City of Naperville, Illinois, U.S. to provide advanced applications through adoption of the EDGE software suite. read more
Tags: city
platform
illinois
grid
Utilities Can Generate a Digital Advantage by Prioritizing Customer Satisfaction and Asset Optimization
2013-09-25 19:15:00| Transmission & Distribution World
Capgemini has released findings from its inaugural Digital Utility Study produced by IDC Energy Insights. read more
Tags: customer
digital
advantage
generate
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