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Senior Manager, NOC Operations

2021-03-31 12:12:07| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY The position is responsible for leading the NOC Operations team. The incumbent works collaboratively with operational, infrastructure and customer facing functions to help ensure the stable operation, reliability, and security of our customer services and infrastructure. This position is also responsible for the overall function and quality of postsales support for all SES Networks customers. The position is the most senior position in the management of the SES Networks Operational system and the incumbent is a key member of the Operational management team at SES and holds full accountability for the effective management of mPOWER NOC Operations. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Responsible for the overall performance of the NOC Operations team Responsible for Customer Satisfaction levels for all in service mPOWER customers Responsible for engagement with Operational Fulfilment team to ensure seamless deployment and Operational transition of new mPOWER customers into Operations Responsible for the management of the engagement with contracted Service partners ensuring Services are provided to the agreed SLA terms as a minimum Defines and creates optimization efforts to drive customer satisfaction on support of their services Responsible for the effective line management and leadership of the NOC Operations team Responsible for effectively communicating the status of all in service mPOWER services across the global mPOWER customer base Actively participates and contributes as part of the management team of SES Operations providing input on operational status and improvement initiatives to streamline the mPOWER services provided by SES COMPETENCIES Selfmotivated and able to deal well with ambiguity and rapidly changing priorities, ability to deal effectively with pressure Demonstrates a customerfocused business led approach Excellent team player Demonstrates effective intercultural awareness Proven project management skills, ability to manage multiplepriorities Business acumen High level of integrity and work ethic SelfStarter with a high level of personal accountability Excellent presentation communication skills written oral Excellent communication skills written oral Display a strong commitment to the success of SES and inspires others to commit to the organizations goals demonstrates commitment and works hard in order to achieve goals QUALIFICATIONS EXPERIENCE Bachelors degree in Engineering, Satellite Communication, Computer Sciences or equivalent, coupled with professional vocational training and qualifications Minimum of 10 years experience of Operation CentreSupport Centermanagement Minimum of 10 years experience in Satellite Communications Telecommunications Knowledge of the Satellite or Telecommunications industry Excellent command of MS Office package Word, PowerPoint, Excel, Visio Fluency in English, any other language is considered as an asset Apply HERE

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MacDermid names Zech Corcimiglia senior account manager

2020-12-03 21:10:41| Label and Narrow Web Breaking News

He joins MacDermid with 11 years of business development and account management experience, all within the graphic arts and packaging industry.

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Senior Segment Market Manager, Broadcasters

2020-10-24 17:10:47| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY The Segment Market Manager is responsible that SES Video becomes continues to be commercially relevant for the dedicated segment in this case all BROADCASTER ACTIVITIES. In addition, he ensures that SES Video has all required capabilities to fulfill its segment specific objectives. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Detailed 360 insider expertise about the BROADCASTER Market globally, customerclassifications, health status, trends technical and commercially, challenges, etc. Detailed know how about existing SES BROADCASTER leads, customers, including our current and future role, commercials, issues, challenges Development of a BROADCASTER specific STRATEGY in sync with the overall video strategy to outline our path to the future and secure a proper positioning as well as our right to play win. Perform based on the strategy a gap analyses between available and required SOLUTIONS as bundles of relevant products Align corresponding product as well as capabilityrequirements with Product Management and Consumer Electronics to ensure a consistent roadmap and execution Own and manage a segment specific Budget and Business Plan as part of the overall SES Video BudgetBusiness Plan Act as key interface to the segment specific commercial functions to provide solution specific presales and G2M support and ensure a consistent segment specific procedure Act as Business Development and project coordination function for own BROADCASTER blueprint projects COMPETENCIES High level of strategic planning capabilities visioning, business planning, market positioning High level of analytical skills Customer centric mindset High capabilities in team motivation and guidance High level of change readiness and positive energy Professional Project management skillset Ability to work internationally in a resultsdriven environment QUALIFICATIONS EXPERIENCE University degree Master or similar Detailed knowledge of global BROADCASTER market, trends and priorities Min. 10 years working experience in relevant role either working directly with or within an existing or potential BROADCASTER customer organization High level of personal network to relevant BROADCASTER stakeholders in the global industry Very strong insider knowhow of SES, its strategic positioning towards the customer and as a business Business fluent English spoken and written, proficency in other languages is a plus SES is an Equal Opportunity and Affirmative Action Employer Apply HERE

Tags: market manager senior segment

 

Senior Segment Market Manager, Telco, Mobile and Online

2020-10-24 17:10:47| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY The Segment Market Manager is responsible that SES Video becomes continues to be commercially relevant for the dedicated segment in this case all TMO ACTIVITIES. In addition, the incumbent ensures that SES Video has all required capabilities to fulfill it segment specific objectives. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Detailed 360 insider expertise about the TelcoMobile and Online Market globally, customerclassifications, health status, trends technical and commercially, challenges, etc. Detailed know how about existing SES TMO leads, customers, including our current and future role, commercials, issues, challenges Development of a TMO specific STRATEGY in sync with the overall video strategy to outline our path to the future and secure a proper positioning as well as our right to play win. Perform based on the strategy a gap analyses between available and required SOLUTIONS as bundles of relevant products Align corresponding product as well as capabilityrequirements with Product Management and Consumer Electronics to ensure a consistent roadmap and execution Own and manage a segment specific Budget and Business Plan as part of the overall SES Video BudgetBusiness Plan Act as key interface to the segment specific commercial functions to provide solution specific presales and G2M support and ensure a consistent segment specific procedure Act as Business Development and project coordination function for own TMO blueprint projects COMPETENCIES High level of strategic planning capabilities visioning, business planning, market positioning High level of analytical skills Customer centric mindset High capabilities in team motivation and guidance High level of change readiness and positive energy Professional Project management skillset Ability to work internationally in a resultsdriven environment QUALIFICATIONS EXPERIENCE University degree Master or similar Detailed knowledge of Telco, Mobile MNO and Online Player market, trends and priorities especially regarding Video relevant activitiesplans Min. 10 years working experience in relevant role within an existing or potential TMO customer organization priority on Online Organization or Mobile Operator High level of personal network to relevant MNO stakeholders in the global industry Very strong insider knowhow of SES, its strategic positioning towards the customer and as a business Business fluent English spoken and written, proficiency in other languages is a plus SES is an Equal Opportunity and Affirmative Action Employer Apply HERE

Tags: online market mobile manager

 

Senior Specialist, Technology Project Manager

2020-10-07 09:16:50| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY As an Technology Project Manager, you will be responsible for partnering with topnotch crossfunctional teams from development through execution of projects using Agile, Waterfall, andor a hybrid of methodologies You will be expertise in one or more of the following areas project execution, analyzing crossteam dependencies, blockages, process efficiency, proper documentation i.e. user stories, release plans in Jira. You will also be responsible for providing support in regularly reporting project status to management and other stakeholders. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Manage sprint planning and execution which includes the management of project progress providing project status and visibility to leadership Organize Scrum and milestone reviews Partner with Product Management to meet project objectives, define roadmap andor sprint goals Own the identification and management of crossteam dependencies Lead team retrospectives to help teams continuously improve their practices to ensure maximum productivity Ensure high throughput of development teams by identifying potential issues and roadblocks and working on preventing or eliminating them Drive network security solutions Create network documentation, training materials, and configuration templates for network drawings, text descriptions, and equipment configurations Work with Product Management, Business Analyst, Architects, and Engineers to plan and ensure product backlog is prioritized, groomed, and has enough detail ready to be worked on by Scrum teams to avoid any downtime, ambiguity or rework COMPETENCIES Mentor, coach, and train team members Facilitation lead release planning, and scheduling, by providing Scrum team statistics, identifying project dependencies, and forecasting velocity, maintain project plans Influence manage multiple teams with tight deadlines and dependencies Innovation drive changes to improve methodologies QUALIFICATIONS EXPERIENCE Required Seniority will be based on experience 8 years of experience and a Bachelors degree, 6 years of experience and Masters degree, or 4 years of experience and a PHD in Engineering, Business or related field required a combination of education and experience will be considered 8 years of experience in Project Management Advanced Certified Scrum Master ACSM or Project Management Professional PMP certification Moderate experience working with highly technical stakeholders Moderate proficiency with Atlassian tools i.e. Jira and Confluence and Microsoft Project Advanced proficiency in English, other languages a plus 10 international and domestic travel Preferred Advanced Certified Scrum Master ACSM and Project Management Professional PMP certification Certified Scrum Product Owner CSPO Experience working in the Satellite or Telecommunications industry Experience working on a global or multinational team WHATS IN IT FOR YOU? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. GOOD TO KNOW SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE

Tags: technology project manager senior

 

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