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Receive a BlackBerry Z10 as your BlackBerry Live Conference Tool, Register Today

2013-04-29 22:34:15| Location-Based Services (LBS) Zone

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BlackBerry Z10 return rate isn't abnormal: analyst

2013-04-16 19:59:54| Telecom - Topix.net

The new BlackBerry touchscreen smartphones are not being returned at an unusually high rate, despite suggestions to the contrary, according to an industry observer who has completed his own checks.

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BlackBerry challenges report of high Z10 return rates

2013-04-15 09:02:00| Telecompaper Headlines

(Telecompaper) Blackberry said it will ask securities regulators to investigate a report that its new phones have high return rates. Analyst firm Detwiler Fenton & Co said earlier that US retailers were seeing a high rate of customers returning the company's BlackBerry Z10 smartphone. BlackBerry said that sales are meeting expectations and return rates are in line with the rest of the industry. Its own data from operator and retailer partners shows customers are satisfied with the device, the company said. Blackberry has asked the US Securities and Exchange Commission and the Ontario Securities Commission to review the Detwiler report, saying it was either "a gross misreading of the data or a willful manipulation". Blackberry said Detwiler Fenton refused to make its report or methodology available to the company, even after it said the firm's findings were "absolutely false".

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BlackBerry Wants Investigation Into 'False' Analyst Report on Z10

2013-04-13 02:35:35| PC Magazine Cell Phones Product Guide

BlackBerry has asked U.S. and Canadian regulators to investigate what it considers to be a "false and misleading" analyst report about returns of its new BlackBerry Z10 smartphone.

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BlackBerry to ask for probe into report on Z10 returns

2013-04-12 15:52:11| CNET News.com

The Canadian smartphone maker says it will ask the SEC and the Ontario Securities Commission to review a "false and misleading" report from research and investment firm Detwiler Fenton. [Read more]    

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