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Tag: senior
Senior Engineer, Service Improvement
2019-10-21 13:17:21| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Senior Engineer, Service Improvement United States Bristow, Virginia Role Description Summary As the Senior Engineer, Service Improvement you will role play a critical role in Network Managed Services in driving Service Improvement initiatives especially in terms of problem management for all incidents reported in the Networks NOC. The key objective of this role is to support service improvement related to ensure improvement of Customer experience and contractual SLAs with our customers In this position you will work closely with cross functional team Operations, Engineering, Tools and Customer facing organizations to ensure that persistent and chronic issues are identified and corrected, improving SLAs as well as Customer Satisfaction levels with Managed Services operations. You will also be responsible for ensuring problem management, reporting process adherence and compliance, and streamlining processes and procedures. Primary Responsibilities Key Result Areas Analyse and identify chronic events incidents impacting customers, and work with Field Engineering and Product Design Engineering to find improvements and software hardware bugs as well as fault resolution through updates upgrades Setup problem management process with existing tools and infrastructure and then work to improve the process Drive relevant stakeholders to follow the process and work with reporting team to create insights to improve efficiency customer satisfaction Document and maintain a lessonslearned database and ensure a constant culture of improvement Design and develop training and competency assessments for the shift teams RF engineers to ensure each teams ability to support multiple technologies, processes, and services are at par with Global Services standards Assist the NOC management team with continuously improving the change request management processes and procedures Generate trend analysis based on technical metrics and routineondemand reports for technical anomalies Support Service Improvement Manager by delivering analysis for service improvement initiatives including quality reviews, process assessments, and problem management Competencies Strong analytical skills with a keen eye on detecting repeatedchronic issues Experience of handling NOC shift as a Team lead Outstanding problemsolving Oral and Written Communication Sound engineering and technical knowledge of IP satellite delivery Ability to work independently and efficiently in a highpressure NOC environment Selfmotivated Resiliency Superior organizational skills and followthrough with ability to deal with multidisciplinary stakeholders technical, customers, vendors Takes initiative without close supervision and proactively resolves customer issues Expertise in explaining complex technical issues in business terms Sense of urgency, initiative and a competitive drive to get things done Qualification Experience Bachelors Degree in Engineering, Telecommunications, or related field required experience may be substituted for education Minimum 5 to 10 years of experience in the satellite, telecommunications, or similar technical industry handling incidents required Experience troubleshooting complex satellite earth station systems preferred Deep knowledge of satellite systems engineering with high level understanding of technical impact on operational effectiveness preferred Solid understanding of GEO HTS technology and satellite ground equipment preferred Fluency in English required French, German, Spanish, and other languages are considered as additional assets Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: service
senior
improvement
engineer
IT senior database administrator mwd
2019-10-17 16:17:22| Space-careers.com Jobs RSS
Responsibilities Duties The Senior Database Administrator will be part of the TPZVD IT Support Team in the delivery of IT services to the client. The work shall include analysis of the requirements design, integration, validation and documentation of IT solutions Possible participation to the oncall rota. Qualifications Experience A university degree in Computer Sciences or equivalent. At least 5 years proven experience in the field of database installation, configuration and tuning. The successful candidate will have strong goaloriented and planning capabilities, coupled with very good problemsolving skills and a pronounced customer focus. Applicants should have strong communication and collaboration skills, be able to work in a diverse team environment and accomplish goals in line with team objectives. Experience operating critical IT infrastructure environments, working in mixed operating system environments, managing technical service transition, creation and maintenance of support documentation. Interesting to learn and dealing with modern technologies. Essential Skills Expert knowledge of ORACLE databased products v11v12 enterprise edition. Expert knowledge of POSTGRES database. Knowledge of database programming Solid knowledge of database performance monitoring and tuning. An advancedlevel command of English and an ability to present output in a clear, concise and understandable way, both orally and in writing. Experience with Linux OS RHEL, SLES and derivatives Proactive and confident personality. Ability to manage assigned activitiestasks accountability and respect for deadlines. Good Troubleshooting skills of Incidents and Problems providing when necessary root cause analysis. Desirable Skills Agile project management approach Project Management certification like PMP or equivalent. ITIL qualified or experience working within an ITIL framework Our offer to you By joining the Telespazio family, you will enjoy all the benefits of a competitive salary in a sustainable work environment, flexible working time models, diverse advancement and training possibilities for technical, language and soft skills, a generous holiday package as well as a company pension scheme. Furthermore, we support you with your relocation. Through our wide network, we can also support your partner in finding a job at your new work location. Application Are you equally inspired by our visions and dreams? Get in touch with us today and send us your application! Your HR Contact for this position is Raphael Rossato.
Tags: database
senior
administrator
database administrator
IT senior backup and storage support engineer mwd
2019-10-17 16:17:22| Space-careers.com Jobs RSS
Responsibilities Duties The Engineer will provide support to the TPZVD ICT Support Team in the delivery of ICT services to multiple clients. The work shall include analysis of the requirements design, integration, validation and documentation of ICT solutions level 3 support for incidents and problems. Possible participation to the oncall rota. Qualifications Experience A university degree in Computer Sciences or equivalent At least 5 years experience as ICT Engineer, in a customer facing role. The successful candidate will have strong goaloriented and planning capabilities, coupled with very good problemsolving skills and a pronounced customer focus. Strong communication and collaboration skills, be able to work in a diverse team environment and accomplish goals in line with team objectives. Experience operating critical IT infrastructure environments, working in mixed operating system and database environments, managing technical service transition, creation and maintenance of support documentation. Interesting to learn and dealing with modern technologies. Essential Skills Expert knowledge and extensive experience in Data Protection Solutions, Storage Area Networks SAN, Backup and Archive technologies. Demonstrated experience with design and implementation of the following highly available systems IBM Spectrum Protect TSM and TSM4VE IBM AIX Virtualization technologies like VMware, IBM Power VM, PowerVC, HMC, VIO Backup and archive based on IBM TSM Solid work experience with Linux OS RHEL, SLES and derivatives, system administration and customization Demonstrated ability to have completed complex technical projects. An advancedlevel command of English and an ability to present output in a clear, concise and understandable way, both orally and in writing Proactive approach and take ownership of problems. Ability to manage assigned activitiestasks in line with deadlines. Requirements analysis and ability to handle and prioritize multiple tasks concurrently Desirable Skills BackupRecovery technologies like Veritas NetBackup or equivalent, and automated tape libraries systems like StorageTek SL8500 series with ACSLS controller. Implementation of archive solutions using Hierarchical Storage Management HSM system SAMFS or equivalent SystemService Monitoring using Nagios Conduct research on Storage related products, services and standards in support of development activities. ITIL qualified or experience working within an ITIL framework Good knowledge of scripting languages bash, perl, awk and similar Proposing ideas, participating in designing and implementing of critical IT infrastructure changes. Our offer to you By joining the Telespazio family, you will enjoy all the benefits of a competitive salary in a sustainable work environment, flexible working time models, diverse advancement and training possibilities for technical, language and soft skills, a generous holiday package as well as a company pension scheme. Furthermore, we support you with your relocation. Through our wide network, we can also support your partner in finding a job at your new work location. Application Are you equally inspired by our visions and dreams? Get in touch with us today and send us your application! Your HR Contact for this position is Raphael Rossato.
Tags: support
senior
storage
backup
IT senior systems administrator Devops mwd
2019-10-17 16:17:22| Space-careers.com Jobs RSS
Responsibilities Duties The Senior Systems Administrator will be part of the TPZVD IT Support Team in the delivery of IT services to the client. The work shall include analysis of the requirements design, integration, validation and documentation of IT solutions Possible participation to the oncall rota. Qualifications Experience A university degree in Computer Sciences or equivalent. At least 5 years proven experience in IT Linux and software build. The successful candidate will have strong goaloriented and planning capabilities, coupled with very good problemsolving skills and a pronounced customer focus. Applicants should have strong communication and collaboration skills, be able to work in a diverse team environment and accomplish goals in line with team objectives. Experience operating critical IT infrastructure environments, working in mixed operating system environments, managing technical service transition, creation and maintenance of support documentation. I nteresting to learn and dealing with modern technologies. Essential Skills Work experience with automated OS installation solutions like Jumpstart ,Kickstart, IBM NIM, Baramundi, Orcharhino and also with unattendedcentralized software installation like PXETFTP. Experience with software automation, provisioning, configuration management and deployment tools like Ansible Experience with software build environment and tools like Ant, Maven, autoconfautomake, make. Source Code Management SVN,GIT, CVS, ClearCase Familiar with software packaging formats like RPM,PKG,LPP,tgz Programmingscripting experience Python, Perl,bash,ksh,csh and UnixLunix command line tools. Basic work experience with Linux OS RHEL, SLES and derivatives, system administration ,customization, hardening and tuning. CCJava to the extent to be able to support software developers Basic Networking, distributed applications knowledge, and TCPIP. Familiar with Change Management processes ITIL An advancedlevel command of English and an ability to present output in a clear, concise and understandable way, both orally and in writing Proactive and confident personality. Ability to manage assigned activitiestasks accountability and respect for deadlines. Good Troubleshooting skills of Incidents and Problems providing when necessary root cause analysis. Desirable Skills Good experience in Virtualization and Container technologies VMware, Docker Serena Dimensions CM Basic Windows System Administration Installation and maintenance of ORACLE, MySQL or MariaDB databases Installation and maintenance of the ECLIPSE or similar IDE Work experience with Software testing using Agile methodology. SCRUM Certification Maintenance of an Online Documentation system like Wiki Installation and maintenance of programming and debugging environments Our offer to you By joining the Telespazio family, you will enjoy all the benefits of a competitive salary in a sustainable work environment, flexible working time models, diverse advancement and training possibilities for technical, language and soft skills, a generous holiday package as well as a company pension scheme. Furthermore, we support you with your relocation. Through our wide network, we can also support your partner in finding a job at your new work location. Application Are you equally inspired by our visions and dreams? Get in touch with us today and send us your application! Your HR Contact for this position is Raphael Rossato.
Tags: systems
senior
administrator
systems administrator
IT senior systems and security engineer mwd
2019-10-17 16:17:22| Space-careers.com Jobs RSS
Responsibilities Duties The System Administrator will be part of the TPZVD IT Support Team in the delivery of IT services to the client. The work shall include analysis of the requirements design, integration, validation and documentation of IT solutions Level 3 support for incidents and problems. Possible participation to the oncall rota. Qualifications Experience A university degree in Computer Sciences or equivalent. At least 5 years proven experience as IT System and Security Administration. The successful candidate will have strong goaloriented and planning capabilities, coupled with very good design, problemsolving skills and a pronounced customer focus. Applicants should have strong communication and collaboration skills, be able to work in a diverse team environment and accomplish goals in line with team objectives. Experience operating critical IT infrastructure environments, working in mixed operating system and database environments, managing technical service transition, creation and maintenance of support documentation Essential Skills Very good knowledge in security principlesconcepts. Solid work experience with Linux OS RHEL, SLES and derivatives, system administration, customization and hardening Some work experience with Microsoft Windows Good experience in Virtualization solutions VMware ITIL qualified or experience working within an ITIL framework An advancedlevel command of English and an ability to present output in a clear, concise and understandable way, both orally and in writing Proactive and confident personality. Ability to manage assigned activitiestasks accountability and respect for deadlines. Good Troubleshooting skills of Incidents and Problems providing when necessary root cause analysis. Experience in End Point Protection anti malware, host IPSIDS, Central Log Management, authentication systems,Firewalls. Experience in creation of Contingency plans and Disaster Recovery strategies. TCPIP protocol and related applications, e.g. NIS, LDAP, NFS, DNS, SNMP, FTP, NTP, etc. Experience with Web based applications and related Database component Desirable Skills Privileged Access Security e.g. CyberArk Vulnerability management e.g. Qualys or scanner OpenVAS, Nessus solutions, Security Compliance tools e.g. OpenSCAP, Penetration Test Metasploit SIEM Solutions e.g. Splunk, QRadar Kali Linux Computer forensics tools and methods Work with or within a Security Operations Center SOC IT Threat Modelling Our offer to you By joining the Telespazio family, you will enjoy all the benefits of a competitive salary in a sustainable work environment, flexible working time models, diverse advancement and training possibilities for technical, language and soft skills, a generous holiday package as well as a company pension scheme. Furthermore, we support you with your relocation. Through our wide network, we can also support your partner in finding a job at your new work location. Application Are you equally inspired by our visions and dreams? Get in touch with us today and send us your application! Your HR Contact for this position is Raphael Rossato.
Tags: systems
security
senior
engineer
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