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Ground Operation Engineer Service Team Coordinator
2021-04-22 17:13:36| Space-careers.com Jobs RSS
Are you fascinated about Space? Do you have strong Ground segment knowledge, with proven experience in operational environment and in ground station system? You could be our new Ground Operation Engineer Service Team Coordinator. Come and join talented diverse Serco team at the European Organisation for the European Space Operations Centre ESOC based in Darmstadt, Germany. Serco is among the leading Space Industry and Services Companies. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. Job Description What we offer if you join our amazing team Competitive Salary Corporate Benefits Package Exciting relocation package if applicable Company events Main Responsibilities As Ground Operation Engineer Service Team Coordinator you will join our future Flight Operation teams within Earth Observation service contract and will concentrate your activities on the following Be in charge of routine operations of the ground segment within FOS and participate in preparation phases of the mission Execution of operational procedures and special operations requests during all mission phases Responsible for assessing and resolving anomalies related to the Ground Segment relevant to the role Operational Procedure generationupdate under the strict configuration control Support the execution of Ground Segment and Satellite testing, and take the role of Test Coordinator Daily monitoring of the ground segment elements of responsibility to assess health and performances, and identify trends and anomalies Participation and execution of the tasks related to the ground segment during the LEOP, Commissioning and End of Mission campaigns. Maintenance and generation of relevant NOC procedures and maintaining FOS Ground segment documentations Deliver required training to the Network Operations team on request Be a Team Coordinator in the required area Successful Candidate Do you think you are the person we are looking for? See below what experience or knowledge you should bring Fully proficient in Ground segment knowledge, with proven experience in operational environment Experience within the ESOC and Network Operations environment is a strong asset Proficient knowledge in ground station system, Preparation and execution of the ground segment test Proven experience in anomalies investigation and resolution, report generation Excellent written and communication skills Previous experience in LEOP campaign will be an asset Proven experience in team management Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About The Company Serco is one of the worlds largest providers of public services to Governments employing over 50,000 people in over 20 countries. In Europe, Serco supports governments and international organisations in the delivery of essential public services with operations in Belgium, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland. What connects the ever growing Serco workforce is a passion for delivering great service and to keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers. A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. If you share our values and want to join a team of over 50,000 passionate colleagues globally we want to hear from you. Make a difference every day. Take pride in what you do! More at httpswww.serco.comeusectorexpertisespace httpswww.serco.comeucareerscareersinspace
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Service Level Coordinator
2020-10-16 16:11:46| Space-careers.com Jobs RSS
Service Level Coordinator Deadline for applications 26102020 Job Description For our client we are looking for a Service Level Coordinator for their location in Sulzbach, Germany. Tasks and Responsibilities Continuous monitoring and active control of the processing of open trouble tickets Preparation of monthly and quarterly service level reports and review of service level reports of relevant subcontractors Analysis of the results of the service level measurement and resulting appropriate improvement measures Actively involved in process management. This includes, for example, the agreement of process goals and the development, implementation and maintenance of a performance measurement system and a process database Analysis and optimization of process flows and control into the processes according to ITIL. Requirements Vocational training in commercial or technical education with minimum 3 years of professional experience Several years of professional experience in a technical, ITILbased service desk in incident management Detailed knowledge of MSOffice Knowledge of VBA or a comparable scripting language is desirable German business fluent English business fluent Confident in dealing with CRM, trouble ticket and ERP systems and their administration Good knowledge of databases and databasebased applications Good communication skills to ensure the flow of information The ability to integrate into a team High degree of responsibility, resilience and organizational talent. What do we offer? ATG offers excellent working conditions and provide you with all the other necessary means to further your career. We believe that training and education, combined with regular assessments and a personal development plan, will create the best environment for growth. If needed, we also assist you with settling in your new home or finding the right school for your children. ATG will help in any way it can, including a relocation budget that is applicable for ATG staff as well as employees working at one of our clients. About ATG Europe Today, ATG is recognized as a leading provider of specialized engineering, scientific and technical services to the European Space industry. Our headquarters is located in Noordwijk, the Netherlands and we have subsidiaries in Germany and the UK. Besides these countries, ATG also operates in Belgium, Sweden and Norway. ATG People is the key player in delivering highly educated personnel for RD environments throughout Europe. We are continually recruiting experienced Engineers for exciting, fulltime positions based at our customers sites. As an ATG Engineer, you will be working on very diverse missions and assignments. This opens up unique opportunities to be engaged in innovative projects and challenging you to perform to high standards and utilizing the full extent of your professional knowledge. Interested? Submit your CV and personal details through our website at www.jointhebrightestminds.com. For further questions, you can also contact our recruitment consultant Michiel Deinema directly on phone number 31 0 71 579 55 48.
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coordinator
service level
Nature Day Camp Coordinator Series (Community Service Aide II)
2020-02-03 23:58:58| PortlandOnline
Camp Coordinators work as mentors to other staff and our teen volunteers, and they work closely with parents and families to make camp a safe, fun, and educational place!
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day
community
series
Space Weather Service Coordinator
2016-10-19 11:03:59| Space-careers.com Jobs RSS
Vacancy in the Directorate of Operations ESA is an equal opportunity employer, committed to achieving diversity within the workforce and creating an inclusive working environment. Applications from women are encouraged. POST Space Weather Service Coordinator in the Space Situational Awareness SSA Programme Office, Directorate of Operations. This post is classified in the A2A4 grade band on the Coordinated Organisations salary scale. LOCATION ESOC, Darmstadt Germany. DUTIES The postholder will report to the SSA Programme Space Weather Manager SWM and will support him in the overall development, implementation and coordination of the space weather services in the SSA Space Weather Segment. Specific duties will include supporting the SWM in defining and maintaining the requirements for the space weather services and products and the space weather service development roadmaps supporting the SWM in planning and implementing the SSA Space Weather Segment system including the federated Expert Service Centres, Data Centres and other system elements monitoring the implementation, testing and validation of the space weather applications, tools and services supporting the overall implementation of the SSA Space Weather Segment utilising the data from spaceborne and groundbased observation systems and providing space weather services to the end users under the supervision of the SWM, interfacing with the teams in other ESA directorates for the implementation of the space weather services and technology development activities e.g. feasibility studies, space weather modelling, participating in project, system and mission reviews and evaluations of procurement packages as required. QUALIFICATIONS Applicants for this post should have a Masters degree or equivalent qualification in space physics, space weather or solar physics, and significant working experience with space weatherrelated topics. This experience should include practical experience in setting up space weather services as minimum precursor services in more than one space weather service domains and testing and validating the services in collaboration with the end users. Experience from working in several space weather service domains and with endtoend system design and development would be an asset. Candidates should also have extensive experience in managing international industry contracts and in communicating with international partners including space agencies, international entities and the scientific community. Experience in explaining and lecturing space weatherrelated topics to the academic community, students and general public will be an asset. Applicants should have good interpersonal and communication skills. They should have the ability to work autonomously, effectively and cooperatively in a diverse and international team environment and to define and implement solutions in line with team and individual objectives and project deadlines. For behavioural competencies expected from ESA staff in general, please refer to the ESA Competency Framework. The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another Member State language would be an asset. CLOSING DATE The closing date for applications is 15 November 2016. Applications from external candidates should preferably be made online from the ESA website www.esa.intcareers. Those unable to apply online should submit their CV to Human Resources, ESOC, RobertBoschStr. 5, D64293 Darmstadt, Germany. The Agency may require applicants to undergo selection tests. If you require support with your application due to a disability, please email contact.human.resourcesesa.int. Please note that applications are only considered from nationals of one of the following States Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, the United Kingdom and Canada. Priority will first be given to internal candidates and secondly to external candidates from underrepresented Member States. In accordance with the European Space Agencys security procedures and as part of the selection process, successful candidates will be required to undergo basic screening before appointment.
Tags: service
space
weather
coordinator
Client Service Coordinator
2015-06-17 15:05:14| Space-careers.com Jobs RSS
RHEA is currently recruiting a Client Service Coordinator to support the Operations Director for Professional Engineering Services at our premises in Wavre, Belgium. Tasks and Activities The scope of work will include Responsible for compiling and quality assuring the monthly and quarterly reporting for the service contracts under the ESA frame contracts and other European Institutional and industrial clients. Liaising with the technical staff for their timely inputs Completing all required financial reporting Acting as the Service Manager for various work packages, participating in monthly meetings and completing the required follow up. Provides first line operational support to the teams in France, UK and Czech Republic e.g. expenses, missions, timesheets. Completes the financial monitoring of the contracts, highlighting possible risks and areas for improvement. Monitors the internal and client KPIs. Assists in the kickoff of new contracts, integrating the delivery and reporting requirements into the monthly planning and ensuring the onsite teams are aware of the contractual requirements. Participates and supports in Contract review meetings internally and with the clients Follows up on the closure of contracts, and transfer of personnel onto new contracts Tracks contract paperwork with the contracts admin team and finance Tracks and assists on the annual performance review programme Monitors the Health and Safety Programme at all locations where employees are based. Ensures ISO9001 reporting and processes are followed within the business Acts as back up support to the Contracts Managers for timesheets, holiday planning, missions and expenses. Skills and Experience The following skills and experience are mandatory DegreeMasters in an Engineering discipline Strong competence in technical learning Excellent skills in MS EXCEL and numerical reasoning Good analytical skills Natural in building relationships and enjoys team working Has ability to influence people without direct authority Good organisational skills and planning Understands and adheres to strict deadlines Excellent written and spoken English, with good spoken French B2 Excels within a multicultural environment and works well with remote teams How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 30062015. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of SECRET or above. About RHEA RHEA is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT, NATO and Airbus Defence Space.
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service coordinator