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T-Mobile Sued Over Theft of Customer's Cryptocurrency

2018-02-06 23:17:42| PC Magazine Security Product Guide

Hackers tricked T-Mobile customer service into transferring a man's account to AT&T, and then drained his cryptocurrency account of about $50,000.

Tags: customers theft sued tmobile

'Collaborate with your customers'

2018-02-05 02:17:29| BBC News | Business | UK Edition

Be as close to your customers as the local butcher or pub landlord, says Mike Fairman of telecoms firm Giffgaff.

Tags: customers collaborate

Charter residential video customers up 2,000 in 4Q 2017

2018-02-02 14:30:30| Digital TV News

Charter Communications has reported results for the three months ended December 31, 2017. Residential video customers increased by 2,000 in the quarter. As of December 31, 2017, Charter had 16.5 million residential video customers.

Tags: video customers residential charter

VEON: Telcos must evolve or die as customers demand simplicity

2018-01-30 01:00:00| Total Telecom industry news

Telcos and network operators need to simplify their tariffs and sharpen their focus on customer satisfaction if they are to remain profitable in increasingly difficult market conditions, according to VEON 's executive vice president for digital content, Nicholas Wodtke. "I think you are going to see simplification of tariffs across the mobile sector…read more on TotalTele.com »

Tags: die customers demand simplicity