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How Financial Services Can Maximize the Benefits of Operating in Hybrid Cloud

2025-04-17 20:50:40| The Webmail Blog

How Financial Services Can Maximize the Benefits of Operating in Hybrid Cloud juli0507 Thu, 04/17/2025 - 13:50 Cloud Insights How Financial Services Can Maximize the Benefits of Operating in Hybrid Cloud April 17, 2025 by the Rackspace Financial Services Team Link Copied! Recent Posts How Financial Services Can Maximize the Benefits of Operating in Hybrid Cloud April 17th, 2025 Healthcare Cloud Evolution: Key Takeaways and Strategic Insights April 17th, 2025 A New Era of Cloud Diversification in the BFSI Sector April 15th, 2025 Navigating Your Transition to OpenStack April 11th, 2025 Webinar Recap and Replay: Navigating Cyber Threats: Insights for Resilient Security April 9th, 2025 Related Posts Cloud Insights How Financial Services Can Maximize the Benefits of Operating in Hybrid Cloud April 17th, 2025 Cloud Insights Healthcare Cloud Evolution: Key Takeaways and Strategic Insights April 17th, 2025 Cloud Insights A New Era of Cloud Diversification in the BFSI Sector April 15th, 2025 Cloud Insights Navigating Your Transition to OpenStack April 11th, 2025 Cloud Insights Webinar Recap and Replay: Navigating Cyber Threats: Insights for Resilient Security April 9th, 2025 Is your Financial Service organization seeking security, control, flexibility, and agility, theres only one solution - Hybrid Cloud.Discover why in our article then go deeper in our hbrid cloud white paper. When it comes to your cloud options, is your financial services organization struggling to decide between the security and control of private cloud or the flexibility and agility of public cloud? What if you didnt have to choose? What if you could have security, control, flexibility and agility all in one cloud solution? That is the leading benefit of hybrid cloud. A hybrid cloud model provides a single, unified infrastructure, giving organizations the opportunity to mix on-premises infrastructure with a variety of private and public cloud services, with orchestration between the platforms. Hybrid cloud provides flexibility, such as retaining some workloads and data in a private, on-premises cloud, while moving others to public cloud services, like Amazon Web Services (AWS), Microsoft Azure and Google Cloud. For example, an enterprise could use an on-premises private cloud to host sensitive customer credit card data, while leveraging a public cloud provider to host less critical resources, like test and development workloads. But not just any hybrid cloud solution can meet the unique needs of financial services firms. What many require is a workload-aware hybrid cloud operating model that empowers them to seamlessly shift workloads between public cloud, private cloud, edge computing, third-party systems and on-premises systems. The ideal solution is a workload-aware hybrid cloud. This option gives you optimum flexibility. Purpose-built hybrid cloud solutions deliver the operational resiliency, data protection and privacy required to meet the most stringent regulatory and reporting regulations, as well as be embedded with enterprise-grade security. Key benefits of workload-aware hybrid cloud solutions When you choose a workload-aware hybrid cloud, you gain the benefit of resiliency, innovation support and workload optimization. Heres how. 1. Build resiliency Given the highly regulated nature of todays financial services industry, banks, credit unions and wealth management firms risk significant consequences for non-compliance with regulations. The rules that govern third-party risk management, cybersecurity, digital operations and breach reporting are extensive. Hybrid cloud resiliency gives you these advantages: AI support: AI is at the heart of most cloud transformations today. For instance, by employing AI to analyze the millions of transactions that take place each day, financial firms can flag unusual patterns in real time to mitigate systemic risk. Next-generation security: To counter cyberthreats, financial services organizations must continually refine their security posture. This is even more critical as organizations begin adopting AI and cast their eye towards the potential of quantum computing. Strong regulatory stance: Hybrid cloud adoption also positions mid-tier financial services companies to meet ancillary regulatory mandates. 2. Ace innovation Mid-tier financial services companies are no stranger to the industrys competitive landscape. The rise of digital-first banks has eroded regional client bases and raised customer expectations for flawless user experiences. Fintech disruptors are encroaching on traditional revenue streams, from mobile payments and financing to online investing. The simplicity of switching providers, coupled with a price-first focus, has weakened customer loyalty. This has put banks, credit unions and wealth management firms under unprecedented pressure to boost efficiency, reduce costs and prioritize innovation. Hybrid cloud innovation support gives you these advantages: AI first: Countless financial services firms have already turned to AI, because it can offer an ideal foundation for reimagining the user experience, reducing time-to-market for new products and services and modernizing operational processes. Unlock the promise: By integrating data from multiple sources, including the public cloud, private cloud, SaaS applications and edge devices, an AI-infused hybrid cloud positions financial services companies to realize a measurable return on their investments. Embrace hybrid: What makes this approach groundbreaking is that it contemplates a fully hybrid operating model in which critical workloads continue to run on core systems within secure and hardened environments, delivering the high resilience and security financial services companies demand. At the same time, they can integrate public cloud resources to innovate, experiment and transform 3. Workload optimization With tightening budgets and rigorous regulatory oversight, there is no leeway for cost overruns or ineffective integrations. To avoid missteps, a deliberate and forward-thinking approach to cloud strategy is essential. It should be one that assesses workloads holistically and employs systems thinking to not only implement the right technologies but also adopt the right processes and activate the right people. Workload optimization gives you these advantages: Become workload-aware: A recent Rackspace Technology survey revealed that 54% of organizations with mature cloud models prefer a comprehensive workload-by-workload analysis to decide where to host their workloads, while less mature organizations tend to focus only on where to put critical workloads. Find balance: Hybrid cloud can deliver an environment that balances scalability, flexibility, security and control. Meet geopolitical mandates: Hybrid cloud helps an organizations data stay resident in an in-country data center exclusively accessible to the organization. Reaping these advantages requires working with a hybrid cloud provider with experience, know-how and proven credentials. With 11,000 total technical certifications and deep expertise across public, private and hybrid cloud solutions, Rackspace is uniquely positioned to help financial services companies achieve their business goals in a hybrid cloud. Go deeper to understand why and how to choose a hybrid cloud in your financial services organization. Download our white paper today. Tags: Hybrid Cloud Cloud Insights Financial Services/BFSI


Category: Telecommunications
 

Healthcare Cloud Evolution: Key Takeaways and Strategic Insights

2025-04-11 17:59:25| The Webmail Blog

Healthcare Cloud Evolution: Key Takeaways and Strategic Insights juli0507 Fri, 04/11/2025 - 10:59 Cloud Insights Healthcare Cloud Evolution: Key Takeaways and Strategic Insights April 17, 2025 by PV SubbaRao, VP, Global Healthcare and Life Sciences, Rackspace Technology Link Copied! Recent Posts How Financial Services Can Maximize the Benefits of Operating in Hybrid Cloud April 17th, 2025 Healthcare Cloud Evolution: Key Takeaways and Strategic Insights April 17th, 2025 A New Era of Cloud Diversification in the BFSI Sector April 15th, 2025 Navigating Your Transition to OpenStack April 11th, 2025 Webinar Recap and Replay: Navigating Cyber Threats: Insights for Resilient Security April 9th, 2025 Related Posts Cloud Insights How Financial Services Can Maximize the Benefits of Operating in Hybrid Cloud April 17th, 2025 Cloud Insights Healthcare Cloud Evolution: Key Takeaways and Strategic Insights April 17th, 2025 Cloud Insights A New Era of Cloud Diversification in the BFSI Sector April 15th, 2025 Cloud Insights Navigating Your Transition to OpenStack April 11th, 2025 Cloud Insights Webinar Recap and Replay: Navigating Cyber Threats: Insights for Resilient Security April 9th, 2025 Key takeaways from the 2025 State of Cloud Report reveal healthcare's evolving cloud strategies, focusing on security, AI advancements and digital transformation. Healthcare organizations face unique challenges that call for strategic cloud solutions. In our State of Cloud Report Healthcare Infographic, derived from our 2025 State of Cloud Report, 150 healthcare IT leaders shared how cloud strategies are transforming their industry. Here are the main takeaways for healthcare IT professionals. Diverse cloud adoption strategies Healthcare workloads are spread across different cloud models. Private cloud leads with 27% adoption due to its security, reliability and the operating model. Other models include public cloud (19%), hybrid cloud (17%), multicloud (16%) and SaaS (12%). This shows that healthcare organizations value adopting unique operating models driven by compliance, scalability and innovation. Accelerated digital transformation Cloud adoption in healthcare is growing, with 58% of organizations managing patient data in the cloud. However, 42% still rely on on-premises solutions, showing there's room for modernization. Moving to a cloud-based model is key for better data management, interoperability and creating new opportunities to improve patient care. Strategic investment in hybrid cloud Hybrid cloud is growing in importance for healthcare IT leaders. Almost half (49%) consider it essential in the next two years, and 19% plan to expand its use. This highlights hybrid clouds ability to provide flexibility, regulatory compliance, secure data management and scalable resources. Trust in private cloud Private cloud remains popular in healthcare due to strict regulations. Most (60%) use it for reliability, while 46% prioritize security and compliance. This highlights the importance of robust security and compliance structures in private cloud environments, tailored to how healthcare organizations utilize both internal and external resources to establish a distinctive operating model that meets their specific requirements. Emerging technologies gaining momentum Healthcare is adopting cloud technologies to improve patient care and efficiency. Half of organizations (51%) are exploring cloud-enabled 5G for better connectivity, while 47% are using cloud-based AI and ML services. These investments help healthcare organizations deliver better care and efficiency more quickly. Artificial Intelligence is transforming cloud strategies AI is significantly transforming healthcare's cloud strategies. Nearly half (48%) use AI to improve data analytics and clinical insights, while 41% use it to boost operational efficiency. AI adoption is shifting healthcare toward proactive, data-driven management and better clinical decision-making. Overcoming challenges in cloud management Despite progress, healthcare organizations face major cloud management challenges. Talent shortages are a key issue, with 43% citing the skills gap as their main barrier. Additionally, 42% struggle to keep up with rapidly changing cloud technologies. To address these challenges, healthcare IT leaders need to focus on talent development, strong partnerships and ongoing education in emerging cloud technologies. Organizations are seeking new operating models with flexible partners who can improve financial efficiency, accelerate transformation and enhance security. Looking forward Healthcare's digital transformation through cloud adoption is set to accelerate, driven by the need for flexible, secure and integrated systems. Success depends not just on technology, but on creating resilient ecosystems that connect workloads across private, public and hybrid clouds. For healthcare IT leaders, focusing on skill development, adopting hybrid cloud solutions and using emerging technologies like 5G, AI and ML will be key to handling future challenges and leading change within their organizations. Ready to take a closer look at how cloud is transforming the healthcare industry? Download our State of Cloud Report Healthcare Infographic. And for the full picture of cloud-driven opportunities and challenges, check out the 2025 State of Cloud Report. Tags: AI Hybrid Cloud Private Cloud Cloud Insights Healthcare


Category: Telecommunications
 

A New Era of Cloud Diversification in the BFSI Sector

2025-04-11 17:41:15| The Webmail Blog

A New Era of Cloud Diversification in the BFSI Sector juli0507 Fri, 04/11/2025 - 10:41 Cloud Insights A New Era of Cloud Diversification in the BFSI Sector April 15, 2025 By Prince Varma, Global Vice President, BFSI, Rackspace Technology Link Copied! Recent Posts A New Era of Cloud Diversification in the BFSI Sector April 15th, 2025 Navigating Your Transition to OpenStack April 11th, 2025 Webinar Recap and Replay: Navigating Cyber Threats: Insights for Resilient Security April 9th, 2025 Unlock the Roadmap to Healthcare's Digital Future April 8th, 2025 Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7th, 2025 Related Posts Cloud Insights A New Era of Cloud Diversification in the BFSI Sector April 15th, 2025 Cloud Insights Navigating Your Transition to OpenStack April 11th, 2025 Cloud Insights Webinar Recap and Replay: Navigating Cyber Threats: Insights for Resilient Security April 9th, 2025 Cloud Insights Unlock the Roadmap to Healthcare's Digital Future April 8th, 2025 Cloud Insights Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7th, 2025 Learn how the BFSI sector embraces diverse cloud strategies to optimize performance, security, and AI-driven innovation, accelerating transformation in heavily regulated industries. Cloud strategy in the BFSI sector is evolving quickly. Organizations are no longer relying on a single cloud model; theyre diversifying to boost flexibility, security and performance. These insights come from our BFSI Flash Report: Trends, Challenges, and Strategic Imperatives in the Financial Services Industry,�based on input from 245 IT decision-makers across banking, financial services, and insurance. The data reveals how organizations are currently using cloud platforms and how their strategies are shifting: Private cloud is preferred by 25% of organizations for its reliability and adaptability in highly regulated environments. Public cloud is used by 18%, with another 23% planning to expand adoption within the next two years. Hybrid and multicloud solutions are each in use by 17% of respondents, combining public and private capabilities to improve operational efficiency. Based on conversations with global financial institutions, nearly half plan to expand or modify their cloud infrastructure. Many aim to take advantage of hybrid cloud to optimize workloads and improve overall efficiency. This approach involves building a robust, flexible architecture that spans public, private and edge environments enabling organizations to align performance, latency and data security with internal standards and requirements. � � Read the full�BFSI Flash Report: Trends, Challenges, and Strategic Imperatives in the Financial Services Industry. The strategic imperative of hybrid cloud Hybrid cloud is not just a component of IT strategy it's a cornerstone. With 84% of IT leaders reporting high satisfaction with its efficiency and performance, and 50% considering it critical for multi-environment deployments, hybrid cloud stands as a linchpin in the future of BFSI operations. These findings align with what were hearing from regulators, including the U.S. Department of the Treasury. In its Financial Services Sectors Adoption of Cloud Services report, the department noted that the most common strategy that firms pursued was a hybrid approach, where public cloud deployment continued to be mixed with on-premises or private cloud offerings. This strategy builds resiliency by implementing a security-aware architecture that strengthens privacy, security, and both data sovereignty and residency while supporting disaster recovery and other cyber resilience protocols. Technological advancements accelerate cloud adoption Emerging technologies are accelerating the BFSI sectors cloud capabilities. Notably, 51% of organizations are exploring cloud-enabled 5G services, while 49% are integrating cloud-native AI and machine learning to enhance data analytics, operational efficiency and fraud detection. The integration of AI into hybrid cloud strategies is transformative as interoperability and seamless integration across on-premises and cloud-based platforms increases, with a staggering 90% of BFSI organizations incorporating AI to drive innovation and insights. Overcoming adoption challenges Despite promising advancements, the BFSI sector still faces hurdles in cloud adoption. Cost management, security concerns, and integration with legacy systems remain key challenges. In addition, 45% of organizations report resource gaps particularly in managing security and risk within cloud environments. Addressing these issues is essential to fully realize the value of cloud technologies. Transformative impact on BFSI operations Cloud technologies are redefining the core operations of BFSI organizations. Approximately 37% of applications in BFSI are now hosted on cloud platforms, supporting critical functions such as: Risk management: using real-time data to mitigate threats and ensure compliance Compliance reporting: automating processes to adhere to evolving standards Real-time financial analytics: providing data-driven insights for strategic decision-making The Future is hybrid cloud The insights from our 2025 State of Cloud Report reveal a decisive shift toward more diverse and sophisticated cloud strategies. BFSI leaders are not just expanding their cloud footprint; they are strategically adopting and integrating technologies to enhance operational resilience and compliance, and drive innovation. Your next steps in the cloud journey As the BFSI sector stands at a critical inflection point, the need for informed, strategic decision-making has never been more urgent. Whether you are refining your cloud strategy, focusing on cost efficiency and security, or integrating advanced AI-driven capabilities, the journey toward cloud maturity requires a deep understanding of both opportunities and obstacles. We invite you to download and explore the full 2025 State of Cloud Report for a deeper dive into the trends and strategies shaping the future of cloud in the BFSI sector. For expert guidance on accelerating your cloud transformation, contact us today. Seize this opportunity to redefine the landscape of financial services with cutting-edge cloud solutions that ensure success in the digital era. Download the report: 2025 State of Cloud Report. � Tags: Private Cloud Cloud Insights Financial Services/BFSI


Category: Telecommunications
 

Navigating Your Transition to OpenStack

2025-04-11 17:35:02| The Webmail Blog

Navigating Your Transition to OpenStack juli0507 Fri, 04/11/2025 - 10:35 Cloud Insights Navigating Your Transition to OpenStack April 11, 2025 by Kevin Carter, Product Director, and Ken Crandall, Senior Strategic Project Manager for OpenStack and Kubernetes, Rackspace Technology Link Copied! Recent Posts Navigating Your Transition to OpenStack April 11th, 2025 Webinar Recap and Replay: Navigating Cyber Threats: Insights for Resilient Security April 9th, 2025 Unlock the Roadmap to Healthcare's Digital Future April 8th, 2025 Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7th, 2025 Embracing Cloud Native: A Path to Cloud Maturity That Drives Innovation March 31st, 2025 Related Posts Cloud Insights Navigating Your Transition to OpenStack April 11th, 2025 Cloud Insights Webinar Recap and Replay: Navigating Cyber Threats: Insights for Resilient Security April 9th, 2025 Cloud Insights Unlock the Roadmap to Healthcare's Digital Future April 8th, 2025 Cloud Insights Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7th, 2025 Cloud Insights Embracing Cloud Native: A Path to Cloud Maturity That Drives Innovation March 31st, 2025 OpenStack offers cost savings, customization and cloud freedom. Learn how Rackspace helps enterprises transition quickly with a proven build, operate and transfer model. Fifteen years ago, Rackspace Technology and NASA co-created OpenStack the open-source cloud platform now used by thousands of organizations worldwide. Today, OpenStack supports critical infrastructure across industries, offering an open, modular architecture that organizations can customize to meet their specific operational and compliance needs. OpenStack can provide a powerful and simple way for companies to run enterprise ready applications.The platform includes components for provisioning and orchestrating compute, storage and networking resources, as well as tools for identity, telemetry and automation all maintained by a global community of developers. With OpenStack, organizations can build and manage private, public or hybrid cloud environments using pooled virtual resources and fully open APIs. For IT leaders rethinking their cloud strategy, OpenStack offers a compelling path: a way to modernize infrastructure without being locked into rising licensing fees, proprietary architectures or unpredictable pricing. How OpenStack helps reduce cloud spend Proprietary cloud software and hyperscalers often lock customers into pricing models that can shift unpredictably over time. OpenStack offers a different path one that gives organizations more control and visibility into their cloud costs. By reducing licensing fees and enabling efficient use of resources, OpenStack can provide a clear economic advantage. OpenStack can help you: Lower capex and opex costs: OpenStack eliminates the need for costly licensing and gives you control over how infrastructure is sized and scaled, leading to more efficient use of both capital and operational resources. Improve cost predictability: With no proprietary pricing structures or surprise fee increases, OpenStack makes it easier to forecast and manage spend over time. Increase pricing flexibility: By reducing reliance on a single provider, you gain the freedom to negotiate better rates and pivot without expensive disruptions. Planning your OpenStack journey The move from a proprietary virtualization platform or public cloud to OpenStack isnt just a technical migration its a strategic shift. To avoid delays, downtime and risk, youll need more than a basic lift-and-shift plan. Success depends on partnering with a team that has deep OpenStack experience and a clear roadmap for the transition. Key areas of expertise youll need access to include: Cloud design and architecture: Building a production-ready OpenStack cloud requires in-depth knowledge of platform components, scalability strategies and best practices. Strategic migration planning: A well-structured migration strategy minimizes disruption, ensures data integrity and keeps workloads moving on schedule. Ongoing operations and support: OpenStack demands operational rigor. Around-the-clock management and troubleshooting from trained specialists can make all the difference. Training and enablement: Transferring knowledge to your internal teams ensures long-term success and gives you full control over your new cloud environment. Navigating your OpenStack journey The transition to OpenStack requires more than just deploying software it demands careful planning, technical precision and operational readiness. As a co-creator of the platform, we bring the depth of experience needed to help enterprises make the move with confidence and clarity. Our proven build-operate-transfer model guides you through each phase of OpenStack adoption: Build: We work with your team to architect and deploy your OpenStack environment, define a migration strategy and support workload onboarding. Operate: Our engineers manage your environment with 24x7x365 support and SLAs while your team builds hands-on expertise. Transfer: We hand off operational ownership through structured training and documentation, enabling your team to take control. Our model is backed by more than one billion server-hours operating OpenStack clouds and a global team of over 2,200 certified professionals. Throughout the process, we focus on equipping your team to take ownership not creating long-term dependency. To learn more about reducing complexity and gaining control with OpenStack, download our data sheet: Rackspace Private Cloud Build, Operate and Transfer Tags: Private Cloud Cloud Insights OpenStack


Category: Telecommunications
 

Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025

2025-04-07 18:08:25| The Webmail Blog

Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 juli0507 Mon, 04/07/2025 - 11:08 Cloud Insights Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7, 2025 by Jason Jones, Global Customer Manager, Healthcare Rackspace Technology Link Copied! function copyFunction() { // Get the text field var copyText = document.getElementById("copyInput"); // Select the text field copyText.select(); copyText.setSelectionRange(0, 99999); // For mobile devices // Copy the text inside the text field navigator.clipboard.writeText(copyText.value); // Alert the copied text // alert("Copied the text: " + copyText.value); showNotification() } function showNotification() { var notificationEl = document.querySelector('span.notification-message'); //console.log('test1'); notificationEl.classList.add('notify'); setTimeout(function() { notificationEl.classList.remove('notify'); }, 1000); } Recent Posts Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7th, 2025 Embracing Cloud Native: A Path to Cloud Maturity That Drives Innovation March 31st, 2025 Navigating IT Complexity in the Insurance Industry: A Pathway to Resilience March 25th, 2025 Discover the Blueprint for UK Healthcare's Digital Transformation March 20th, 2025 Navigating the Cloud Compliance Maze: A Strategic Imperative for Public Sector and Higher Ed March 13th, 2025 Related Posts Cloud Insights Seattle Children's Hospital and Rackspace Discuss the Power of Strategic Partnerships at ViVE 2025 April 7th, 2025 Cloud Insights Embracing Cloud Native: A Path to Cloud Maturity That Drives Innovation March 31st, 2025 Cloud Insights Navigating IT Complexity in the Insurance Industry: A Pathway to Resilience March 25th, 2025 Cloud Insights Discover the Blueprint for UK Healthcare's Digital Transformation March 20th, 2025 Cloud Insights Navigating the Cloud Compliance Maze: A Strategic Imperative for Public Sector and Higher Ed March 13th, 2025 The strategic partnership between Seattle Children's Hospital and Rackspace Technology was forged to help he pediatric healthcare organization optimize IT costs, drive innovation and strengthen security. Read highlights from a session at ViVE 2025 about the partnership. Healthcare providers are challenged more today than ever before. Healthcare teams are confronted with reduced budgets, a shrinking workforce, pressure to innovate and intensifying cybersecurity risks. At the same time, they are expected to continue to deliver on the needs of their organizations, caregivers and patients. To deliver on its IT goals, Seattle Children's Hospital�engaged Rackspace Technology in 2024 to host and manage its Epic Electronic Health Record (EHR) system. Rackspace provided a fully managed private cloud infrastructure solution for three Epic environments. The managed hosting infrastructure allowed the hospital system to focus on high-value strategic initiatives that helped improve patient care and optimize the business of serving its community. In 2025, Seattle Children's expanded its relationship with Rackspace into a strategic partnership. Now, Rackspace operates the healthcare systems entire IT operation. This move is designed to help the organization focus on its core mission, delivering the highest quality patient care across its 47 locations in four Pacific Northwest states. The strategic partnership is designed to help Seattle Childrens achieve three critical outcomes the ability to do more with less, to drive innovation and to strengthen its security posture. In February 2025, the two entities gave a presentation at ViVE 2025 to share insights at the session, Optimizing Digital Strategies Through Strategic Partnerships. Optimizing digital strategies through a strategic partnership At the ViVE session, Dr. Zafar Chaudry, Seattle Children's SVP Chief Digital Officer, Chief AI and CIO, and Rackspace Executive in Residence, Jason Jones, discussed the IT collaboration between the two entities. They highlighted Seattle Childrens three primary goals in forging its new 10-year IT management partnership with Rackspace IT modernization, strong security posture and cost savings. Chaudry began the discussion by emphasizing his focus as an IT leader. Our focus is always on why were in business, he said. And were in the patient business, not the IT business. Our systems must run smoothly, but the focus must always be on our patients. We determined that we could not achieve our IT goals on our own, Chaudry continued. We needed a strong partner who understood our environment and how to build and manage world-class infrastructures, support them, refresh them and work around the clock. Rackspace met all our criteria. Goal 1: Attain a wholesale IT modernization transformation Seattle Childrens top IT transformation goals are: Achieve 99.999% uptime across its 1,600 applications. Establish real-time KPI tracking to demonstrate progress and accountability quarterly for the hospitals board of directors. Chaudry explained the process of moving from managing IT internally to partnering with an IT management services provider. When we began our internal conversations about our rapidly aging IT systems, our overriding challenge was how we were going to modernize from a stable but largely manual system, Chaudry said. We needed a way to get from where we were to a modern, transformed digital state that is fully automated with defined service levels that our physicians can depend on, and that doesnt cost hundreds of millions of dollars and require a staff of hundreds to make that happen. What we did is enter into a 10-year strategic partnership with Rackspace where they have taken over our infrastructure, our networking, our network operations center and our security, Chaudry continued. We have agreed upon gates along the 10-year journey, with defined timelines to occur at various stages. This is vital to helping us move from our current mode of operations to the vision of a Rackspace Healthcare Cloud with full automation. Our long-term goal is to get from a stable operation in our current state to nirvana with a fully transformed digital state. Goal 2: Strengthen cybersecurity posture Seattle Childrens top security goals are: Optimize its security posture without compromising patient care. Achieve ongoing world-class security and operational excellence in a high-risk healthcare environment. The thing that keeps me up at night is the whole cybersecurity piece, said Chaudry. I ask myself, how can I continue to invest in security without taking away from patient care? The job of our partner Rackspace is to make us as secure as possible because there is no 100% guarantee in the high-risk healthcare industry. Goal 3: Optimize IT spend to do more with less Seattle Childrens top cost optimization goals are: Prioritize IT investments that directly support patient outcomes. Realize a 10% to 12% real cash savings over 10 years. Among the organizations financial changes was a transition from high capital investment to a consumption-based model. Chaudry said, From a financial perspective, people ask: Will you actually save any money in this new partnership? We projected a 10-year model with both Seattle Childrens continuing to manage IT versus Rackspace managing our IT for us. Over the course of our 10-year partnership, were looking at about 10% to 12% real cash savings. That is funds we can use to invest in patient care, he added. Plus, we gain the soft benefits of having around-the-clock IT support, better uptime and stronger security. Those benefits will also positively impact patient care. Chaudry wrapped up the discussion with this thought: Strategic partnerships can be beneficial, he said. But you have to do a lot of legwork to make sure they fit for your organization, and you have to find the right partner with aligned values and expertise. Interested in learning more about Rackspace Healthcare Cloud? Go here. Tags: Private Cloud Cloud Insights Healthcare


Category: Telecommunications
 

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