Home Space-careers.com Jobs RSS
 

Keywords :   


Technical CSM, Maritime

2020-05-29 18:13:13| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY The Technical CSM is a customer facing role in which the Technical CSM provides technical leadership and oversight to specific Maritime Passenger Cruise customers within SES. The Technical CSM shall work closely with the lead CSM, sales, solution engineering, product development and the operations team to ensure that the solution provided is operating in accordance with customers requirements and to identify new services and solutions that will enhance the customers quality of experience. The Technical CSM will support both presales and postsales customer specific activities and will require a broad knowledge base, spanning a of products and solutions. The Technical CSM will be responsible for analysing operational performance, SLA performance and customer experience to identify and drive service quality improvements and enhancements. This specific Technical CSM position will play an important role in maintaining current business and securing new business with a key passenger cruise line customer. Securing new business with this customer will be critical to the growth of the SES Networks Maritime Business Segment. The Technical CSM will also play a critical role in enhancing SES Networks ability to delivery fully managed MEO and GEO services in the Maritime business segment. The Technical CSM will assist with the development of process, procedures and tools to further advance SES Networks ability to provide value added services to the Maritime customers. The ideal candidate would have a strong VSAT and network engineering skills and experience. Experience working in the Maritime Passenger Cruise industry is preferred although not a hard requirement. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Operate as the main technical point of contact to the customer for the SES Networks Global Services organization Interact directly with the customer to maintain a strong relationship and act as the subject matter expert for their endtoend solution Work closely with the Sales organization during the presales process to help secure new business by assisting with the technical portions of the proposal effort and to generate the associated contractual documentation Support the Solutions Engineering organization during the presales process by assisting with the effort to identify of a solution that satisfies the customer requirements and to generate technical proposal documentation Support the Solutions Engineering organization during the solution design process by assisting with the effort to generate detailed technical requirements and design documentation Provide inputs and feedback to the Service Acceptance Testing SAT plan that will be following during the implementation of new services and solutions Generate the Customer Acceptance Test CAT plan that will be following during the implementation of new services and solutions Work closely with the Implementation Team to ensure that the solution being implemented satisfies the customers requirements Work closely with the Implementation Team to ensure that new services are properly transitioned into the NOC Conduct a technical review with the customer after an implementation project is completed Analyze endtoend system performance and associated data analytics to ensure that customers quality of experience is maximized Work directly with the customer andor internal SES teams to identify and implement service quality improvement items Work directly with the customer andor internal SES teams to cocreate new services and solutions Work with the Sales Engineering and Asset Management Teams to generate and document a satellite capacity plan that satisfies customer requirements while also minimizing operational changes Act as the technical bridge between the Operations Team and SalesAsset Management Teams and plan out the implementation details of satellite beam changes Work with the Network and Gateway Infrastructure Teams to ensure that the required infrastructure is in place to support satellite beam changes Meet with the customer on a weekly basis or as needed to discuss the operational performance of the system Review root causes of incidents and conduct a recurring trend analysis on the operational performance of the system to identify recurring andor systemic issues Work with the SES Operations Team to develop a plan to resolve recurring andor systemic issues Support the effort to develop and implement process and procedures based on best practices that enable the operations team to perform their responsibilities in a more efficient and cost savings manner. Lead andor support the effort to develop and implement process, procedures and tools based on best practices to enhance SES Networks ability to delivery fully managed MEO and GEO services in the Maritime business segment COMPETENCIES Strong verbal and written communications skills coupled with an ability to convey messages in an appropriate manner to both external and internal customers ExcellentGood command of MS Office package Word, PowerPoint, Excel, Visio Excellent presentationanalytical skills Motivated selfstarter with a high level of personal accountability Willingness to expand knowledge and selfstudy Proactive and handson mentality High Attention to detail Team player also work with minimal supervision Strong time management and ability to adapt to changing priorities World class attitude to customer service Strong interpersonal skills and an ability to work effectively in a global high energy multicultural team and interface with a global customer base and understand their needs Sense of urgency, initiative and competitive drive to get things done Ability to work at in a fast pace environment Willing to travel and interface directly with clients, up to 25 of the time QUALIFICATIONS EXPERIENCE Bachelor of Science degree preferably in Engineering, Technology, Computer Science or Information Systems or equivalent experience required Minimum of 10 years experience in the satellite, telecommunications, or similar technical industry Thorough understanding of VSAT networks, modern baseband systems, IP network design, and application layer designs for voice, video, and data services Experience in developing andor maintaining satellitebased networking data systems, with VSAT experience a plus Experienced in developing and maintaining high availability satellite or telecommunications systems using manned and unmanned facilities Experience troubleshooting, operating, and maintaining local and remote baseband, IF, RF, antennas, and WANLAN equipment Experience designing and maintaining IP routing and networking solutions Experience troubleshooting, operating, and maintaining local and remote RF and network equipment Experience performing UDPTCP network bandwidth performance testing iPerf or similar Experience troubleshooting NetworkingIP systems with working knowledge of how to capture traceroutes and to identify network related issues Experience with WAN Optimization devices Understanding of GEO, MEO, and LEO telecommunications satellite technologies and systems Experience in the passenger cruise line business area is preferred but not required ITIL Certification is preferred but not required WHATS IN IT FOR YOU? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. GOOD TO KNOW SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE

Tags: technical maritime csm

Category:Transportation and Logistics

Solutions Engineer, mPOWER

2020-05-29 18:13:13| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY The mPOWER Solutions Engineer is the primary technical point of contact for prospective and existing customers transitioning to the mPOWER constellation. In this role you will be an integral member of the global SES Solutions Engineering team, providing support in all aspects of defining, developing and implementing solutions for customers service requirements using the full suite of products and services, using both the SES GEO and the O3b MEO satellite assets and ground networks PRIMARY RESPONSIBILITIES KEY RESULTS AREAS Coordinate endtoend satellitecentric system designs that meetexceed customer requirements Define appropriate KPIs to monitor system and solution performance Ensure alignment with key stakeholders Determination and allocation of resources necessary to accomplish the system design and implementation Support design of technical tools to assist in the recommendations of the system or its utilization by nontechnical internal or external customers Apply segment specific knowledge to develop efficient solutions for global customer base Respond within strict and short deadlines to Request for Proposals RFPs and tenders Perform analysis and critique of different architectures according to customer requirements Support customer meetings to define technical requirements and provide viable solutions Attend technical external trade showspanel discussions relating to SES MEOGEO constellations Maintain awareness of and spur development of space and ground hardware in line with SESs strategic plan Interact with Corporate Development, Marketing, customerfacing entities and the other relevant areas as required to further the success of the mPOWER constellation Compose, present and maintain training packages for Solutions Engineering and wider stakeholders Learn and utilize existing technical tools, or develop as required, to assist in the achievement of the technical solution Contribute to the development and success of specific mPOWER product definitions. Provide technical input and commercial awareness for customer products Provide support to the innovation activities in the respective area of expertise, bringing into SES fresh knowledge acquired in academia and recent work experience Contribute to specific innovation related projects as they would be identified Provide training to customers both internal and external on SES Networks services and products On all above areas, the expected outputs are clear, concise, timely and constructive contributions and recommendations regarding all areas referred to above, based on solid engineering knowledge and experience. COMPETENCIES Technical knowledge Proficiency in satellite transmission analysis and complex solution engineering. Extended knowledge of satellite design, Broadcasting technologies, VSAT networks, network architecture, access schemes, data networking, engineering software development and radio frequency propagation analysis Technical knowledge Proficiency in satellite antenna theory, satellite antenna tracking systems, Amplifier operation and satellite modem operation including understanding of DVBS2x, ACM and ModulationDemodulation operation. OrchestrationAutomation Knowledge of multiple arrangement technologiesfeatures in addition to automated operation of singlemultiple tasks Experience and knowledge of Internet Protocol IP networks, access routing, BGPMPLS, IP Peering and SDN, networking technologies as well as international Carrier services Understanding of Central and Edge architecture and impact to customer serviceexperience. Ability to discuss Big Data Analytics, Network Intelligence and Machine Learning, Service Network Orchestration, Closed Loop Automation. Networking topology skills to include Network Functions Virtualization NFV, Lifecycle Orchestration LSO, Open Network Automation Platform ONAP and Management and Organization MANO. Innovative thinking Networking knowledge to a level whereby the integration of 5G services with Cloud Services will dramatically impact a customers business or service Excellent Negotiation Communication skills Ability to efficiently assist Sales in creating winning technical proposals. Good presentation techniques and effective sales proposal skills. Ability to work effectively in structured or virtual teams. Ability to speak with C level customer staff and drive technical strategic deals Excellent Customer Relation skills Build and maintain relationships with customers guides by the capture team leader to retain and grow revenues and margins as well as the ability to gain a clear understanding of the customers businesses and requirements and be able to offer the customer bespoke advice upon forthcoming product developments or services that could lead to new sales andor to service optimizations Market intelligence new technology developments In this highly competitive market it is necessary to have an ongoing knowledge and understanding of the market and developments in the customer base. Specific trends or shifts in the market need to be monitored, tracked, analyzed and reported to management or other parts of the organization Regional knowledge With customers and staff located in different regions of the world, it is key to understand the variances within the region and as such the differences in market settings, customers expectations requirements to be able to determine the different necessary strategies Talent for technology, interest in both theory and practical work Ability to interface with business and other technical areas within SES and work both autonomous and in interdisciplinary teams including ability to take responsibility for work packages and topics Writing skills for technical documents including specifications and studies Good communication skills and teamspirit Willingness to integrate into an international environment A demonstrated ability to work across organizational boundaries QUALIFICATIONS EXPERIENCE Bachelor in Electrical EngineeringCommunicationsComputer Science MSc, PHD being an asset Minimum of 5 years of relevant industry experience as well as global market experience Extensive knowledge and experience on GEO and preferably MEO services Professional network qualifications necessary e.g. CiscoMEF certifications Knowledge of satellite transmission analysis and optimization Knowledge of satellite access technologies and earth station components Hands on knowledge of the design and architecture of Enterprise and Telecommunications Networks, including Fixed DataMaritimeAeroEnergy access networks implementation and operation including troubleshooting faults and service difficulties Strong knowledge and experience in IP based networks and services GlobalRegional market experience and business cultural awareness Knowledge of English is essential. Additional regional languages desirable Excellent communication ability, both in written and verbal Strong interpersonal, presentation and sales proposal skills Willing to travel internationally and meet directly with clients Ability to work effectively in a global high energy multicultural team Knowledge of project financial structure and company financial structures an advantage SES is an Equal Opportunity and Affirmative Action Employer. Apply HERE

Tags: solutions engineer mpower solutions engineer

Category:Transportation and Logistics

Senior Segment Market Manager Fixed Data

2020-05-29 18:13:13| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY The Senior Segment Market Manager SMM Fixed Data will be a senior member of a team forming and executing the strategy for, and developing and positioning SES Networks products, services and solutions into the Fixed Data market segment, including SESs Telco, MNO, Service Providers, and other Fixed Endpoint customer base. The role will be particularly focused on SESs Americas sales regions, serving as the main Segment Market Manager for approximately 40 of the SES Networks Fixed Data business, but will also require global scope when curating and launching Fixed Data solutions. The role will coordinate and lead a crossfunctional set of internalexternal resources including Product Management, Engineerig, Suppliers, Patrners, Sales and Marketing to deliver industry leading solution propositions and commercial strategies for satellite enabled MobileCellular networking, IP, Trunking, Enterprise, Cloud, and Consumer Broadbnd applications. PRIMARY RESPONSIBILITIES KEY RESULT AREAS As a part of the larger Fixed Data SMM team, the role involves the following activities Providing leadership and guidance not necessarily managerial leadership to the other team members in accomplishing team objectives and deliverables, implying higher levels of ownership and accountability Analysing and communicating deep insights for the Fixed Data Segment as relates to satellite enabled MobileCellular networking, IP Trunking, Enterprise, IoT, and Consumer Broadband applications Developing and maintaining the Segment Strategy including GoToMarket approach, PartnersChannels, Pricing Strategy, and EndtoEnd Solution Packaging Identifying and recommending priority markets for SES, including customer segments and solutions, geographies, and addressable markets Assessing future technology evolution for the Fixed Data Segment e.g. Satellite Segment evolution, plus higher order capabilities such as Enterprise ITOT trends, Cloud Infrastructure and Services, IoT, LTE5G evolutions, etc. Curating and launching impactful solutions for the Fixed Data Segment including the generation of Business Cases, Market Requirement Documents, Solution Descriptions, FleetAsset Utilization strategies, CommercialPricing Structures, and Customer facing collateral roadmaps, feature descriptions, value propositions. Designing and orchestrating sales enablement campaigns Collateral, training, roadshows, etc. Defining and tracking KPIs for segment success, typically measured by sales, revenues, PL, and RoI on required investments. Interfacing with a crossfunctional set of internalexternal functions including Product Management, Engineering, Commercial Management, Asset Management, Suppliers, Partners, and Sales and Marketing in support of the Fixed Data Segment strategy and business Serving as a public voice for SES for developing market presence for the Fixed Data Segment, which could include evangelizing in customer and industry fora as well as supporting media and analyst events Leading efforts internal to SES across multiple functional organizations to lobby for and secure resourcing to deliver on the strategy e.g. staff, tools, etc. Creating and delivering executive level SESInternal briefings to secure approvals and investments as needed to advance the Fixed Data Segment Strategy Other duties as assigned by the Line Manager, in support of the Business COMPETENCIES Selfstarting and selfmanaging work approach, able to assess company priorities and derive segment deliverables, set action plans and manage team priorities to achieve these deliverables Cross functional team leadership, frequently leading by influence, forming and directing cross functional teams towards common objectives and deliverables. Working openly, supportively, and collaboratively with others for solving problems and sharing ideas Solution Design skills, blending the application of technology with professional services, partnering arrangements, and commercial frameworks to define impactful solutions Business Development skills, able to balance near term performance against longterm strategy Problem solving and decision making, having the capacity to analyse complex and diverse problems, evaluate options, balance risk with opportunity, and recommend effective solutions that will have a significant contribution to business success Knowledge and skills, illustrating broad and deep understanding and being seen as the reference point for his her functional area. Selfmotivated to stay uptodate on industry business trends and developments, maintaining professional growth and development using multiple approaches e.g., selfstudy, seminars, workshops, and professional affiliations. Business case creation to include topdown and bottoms up revenue projections, investment requirements, PL analysis, RoI profiling, competitive analysis, and SWOT analysisrisk mitigation Knowledge and skills across some or all of the following areas Satellie networking, EthernetIP networking, Cloud Infrastructure and Services, plus MobileCellular networks including LTE5G, Enterprise ITOT, and IoT Effective negotiation skills, showing strong commercial and analytical abilities in finding winwin solutions both internal to SES as well as between SES and customerspartnerschannels. Strong presentation skills possessing the ability to produce and present content in an inspiring manner to a variety of internal and external audiences Leading by example in organizational ethics and morals, taking strong action against nonadherence to the SES Way of Working, ethics and codes Intercultural awareness, working across a global enterprise with awareness and sensitivity to global cultural variations QUALIFICATION EXPERIENCE 10 years experience in the TelecomSatComISP industry in one or more of the following areas Business Development, Solution Design, Solution Engineering, Sales Engineering, RD Engineering, Network EngineeringOperations, ProductPortfolio Management Managerial andor thought leadership experience for at least 5 years in a multinational organization, covering strategic, technical, commercial and marketing aspects Experience with processes for new product development, implementation management, including market trendsanalysis, NPI process, product roadmap development, product lifecycle management Proven track record of successful product definition and launches oriented to TelcoMNO or ISP customers Demonstrated public profile for industry events, media, andor analyst engagements Experience in a multinational organization, covering strategic, technical, commercial and marketing aspects Bachelors Degree or equivalent in either Engineering with focus on NetworkingIT, or Marketing with focus on Business Development Demonstrated CrossFunctional team leadership skills, either as direct management or leading by influence Fluency in English. Other languages, French, Spanish, etc. are considered as additional assets Ability to undertake international travel, up to 50 of the time WHATS IN IT FOR YOU? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. GOOD TO KNOW SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE

Tags: data market manager senior

Category:Transportation and Logistics

Technology RD Engineer

2020-05-28 18:13:04| Space-careers.com Jobs RSS

Vitrociset Belgium is an international company which specializes in the space industry for over 30 years. The European Space Agency is our biggest client and we provide highly qualified employees to many sites of ESA mainly in the Netherlands, Germany, Spain, France, and the UK. Your career is very important to us, therefore, we provide a permanent contract with great benefits, good salary, relocation package and genuine support to our employees. Currently, we are looking for a highly skilled Technology RD Engineer who will work for ESTEC, in the Netherlands. SPECIFIC TASKS The RD Technology Engineer will support the Management and Implementation of the General Support Technology Programme and of the Technology Development Element of the Basic Activities by carrying out the following main tasks Evaluation of proposals for technology RD activities on their technical merit, consistency and defined priorities. Preparation of the planning of the Technology programmes and of inflight demonstration opportunities in close collaboration with representatives from technical support and programme departments. Managing assigned RD activities. Monitoring of the implementation of the programmes and of activities, as appropriate, and provision of management information as required. Monitoring of the consistency of the various ProgrammesInitiatives with respect to other ongoing technology programmes and defined industrial policy objectives. Evaluation of the results and support the dissemination of technology achievements e.g. support the preparation of workshops and final presentation days. REQUIREMENTS A University degree MSc from a recognised Institution of secondary studies or equivalent qualification in Engineering preferably space related. Familiarity and experience in the RD area and technology development processes, in particular in the space sector, is a distinctive advantage. Knowledge of ProgrammeProject management and controlling methods and tools. Ability to interface with ESA staff at all levels. Demonstrated ability to analyse and synthesise complex information. Good verbal and written communications. Rigor, commitment and reliability in the execution of the assigned tasks. Proactive attitude to solving problems, identify priority actions and to handle high workload. DEADLINE 06072020 Please note that interviews canwill be held via skype, webex or other digital platforms. The TUD will be agreed taking into account how the coronavirus situation develops.

Tags: technology engineer

Category:Transportation and Logistics

Technology RD Engineer

2020-05-28 16:13:56| Space-careers.com Jobs RSS

We are looking for a Technology RD Engineer E3 to join our Modis Aerospace team, working onsite at the European Space Agency in the Netherlands. Modis Aerospace is a specialized Engineering consultancy with more than 30 years experience providing aerospace Engineers to our key partners in The Netherlands. Modis is a longstanding business partner of the European Space Agency ESA, with more than 125 employees recruited from across Europe currently supporting ESAs activities. Specific tasks to be performed The RD Technology Engineer will support the Management and Implementation of the General Support Technology Programme and of the Technology Development Element of the Basic Activities by carrying out the following main tasks Evaluation of proposals for technology RD activities on their technical merit, consistency and defined priorities. Preparation of the planning of the Technology programmes and of inflight demonstration opportunities in close collaboration with representatives from technical support and programme departments. Managing assigned RD activities. Monitoring of the implementation of the programmes and of activities, as appropriate, and provision of management information as required. Monitoring of the consistency of the various ProgrammesInitiatives withrespect to other ongoing technology programmes and defined industrial policy objectives. Evaluation of the results and support the dissemination of technology achievements e.g. support the preparation of workshops and final presentation days General tasks to be performed Followup and monitoring the conduction of concerted technology actions, mainly linked to Technology programmes. Evaluation of the results and preparation of periodic overview publications. Operation of the associated management information tools and system databases. Support to the Harmonization process implementation and monitoring also through the utilisation of dedicated IT tools, and contributing to their continuous improvement. Supporting the initial evaluation of the technical and financial possibilities to transfer andor commercialize technologies identified in dedicated work packages relating to commercial evaluation as an outcome of ESA technology development contracts especially those resulting from TRPGSTP funding and ensuring that the Technology. To successfully perform the above mentioned tasks, the following background experience is required A PhD or Msc Engineering from a recognised Institution of secondary studies or equivalent preferably space related. An additional qualification in Business Administration would be an asset. Familiarity and experience in the RD area and technology development processes, in particular in the space sector, is a distinctive advantage. Knowledge of ProgrammeProject management and controlling methods and tools. Ability to interface with ESA staff at all levels. Demonstrated ability to analyse and synthesise complex information. Good verbal and written communications. Rigor, commitment and reliability in the execution of the assigned tasks. Proactive attitude to solving problems, identify priority actions and to handle high workload. Autonomy, authority and ability to interface with ESA staff at all levels. About ESAESTEC The European Space Agency ESA has sites in several European countries. The European Space Research and Technology Centre ESTEC is the largest site and the technical heart of ESA. This nursery of European space activities is located in Noordwijk, Netherlands. At ESTEC, about 2500 engineers, technicians and scientists work handson with mission design, spacecraft and space technology. Almost all ESA projects except launchers are managed from ESTEC. In Noordwijk, people work on science missions, manned space missions, Earth observation, telecommunications and navigation satellites. ESTEC provides extensive testing facilities to verify the proper operation of spacecraft, such as the Large Space Simulator LSS, acoustic and electromagnetic testing bays, multiaxis vibration tables and the ESA Propulsion Laboratory EPL. Please send your CV to recruitmentaerospacemodis.com before 02072020

Tags: technology engineer

Category:Transportation and Logistics

Sites : [1] [2] [3] [4] [5] [6] [7] [8] [9] [10] next »