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Operations Manager Sports Events
2019-11-22 15:15:03| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Operations Manager Sports Events United Kingdom London Role Summary The Operations Manager Sports Events need to possess an extensive experience and strong knowledge of both Engineering and IT operations within a Television Distribution environment. You will manage daytoday operations in a 247 Sports Events distribution environment, ensuring reliable 247 performance of the operations team, delivering highquality services to our customers out of our new MCR in London. Managing annual work plans, KPIs, budget and operational costs, and increasing the Ops teams productivity, improve operational performance year on year, achieving seamless customer service and ensuring service level agreements are met. Primary responsibilities key result areas Direct and manage the Sports Events Operations team in London, responsible for all distribution systems across the associated SES Sports Events footprint Support and manage live entertainment events and ensure there is a team available 24x7 to support any operational issues Responsible for driving the Operational team to meet and exceed all SLAs across our technology footprint trackingtargeting of system defects to maintain and improve reliability and stability of onair systems Shift scheduling as well as guiding team leads through battle plans and equipment scheduling Trouble ticket control and routine work with other SES locations, proactively tracking operational issues to help prevent them and provide regular reports to management on state of operations Overall responsibility for delivering customer SLAs and creating, monitoring, and tracking KPIs Qualifications, experiences and competencies Bachelors degree in Engineering or related field, and 7 years leading engineering technology teams in the TV, cable or media industry, or an equivalent combination of education experience Strong knowledge of linear and IP video distribution concepts Proven ability to lead 247 support of a large operation with defined escalation processes and procedures Proven ability to manage multiple, urgent priorities simultaneously Knowledge of master control technologies, workflows and uplink systems Demonstrated ability to analyze, compile and deliver regular clear, concise reports detailing system performance and reliability High level of knowledge in SportsEvents OU technologies including DVB, IT, Network, and RF Strong communication skills, both written and verbal Proven ability to build strong relationships, effective teamwork, and the ability to lead by influence Organized, results oriented, selfstarter, and highly motivated Strong customer service orientation and a solutionsoriented mindset Results oriented meet deadlines and work with team in a demanding, fast paced environment Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: sports
events
manager
operations
Category:Transportation and Logistics