Home › PHH Arval Adds CTI System for Roadside Assistance Calls
 

Keywords :   


PHH Arval Adds CTI System for Roadside Assistance Calls

2013-09-05 19:00:58| AutomotiveDigest.com - Automotive Industry News

PHH Arval has added a new computer telephone integration (CTI) system for its call center agents to respond to 15,000 roadside assistance calls a year. Information is obtained and then the driver is put in contact with third party suppliers, such as Road America. Now, a driver is prompted to give details of all his [...]The Article PHH Arval Adds CTI System for Roadside Assistance Calls appeared first on Automotive Digest.

Tags: system assistance calls adds

Category:Automotive

Latest from this category

All news
»
17.05Eastern North Pacific Tropical Weather Outlook
17.05Atlantic Tropical Weather Outlook
17.05Reddit shares jump after OpenAI ChatGPT deal
17.05Is China's bubble tea bubble about to burst?
17.05Eastern North Pacific Tropical Weather Outlook
17.05Atlantic Tropical Weather Outlook
17.05Business locked in expensive AI 'arms race'
17.05Is the move to electric cars running out of power?
More »