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SAP System Administration Authorisation Management Support
2016-07-27 12:07:06| Space-careers.com Jobs RSS
About us SCISYS Deutschland GmbH provides professional engineering and consultancy services supporting space programmes and missions. We have a strong presence at ESOC and EUMETSAT, as well as serving all ESA sites and spacecraft primes. Our team is composed of university graduates and experienced professionals, comprising some of the most knowledgeable, dedicated and talented engineers across Europe. Our services cover the whole life cycle of space programmes from early concepts to operations. Our Space Division provides a dynamic, supportive and friendly atmosphere in which you are encouraged to lead with initiative. We support new ideas from our colleagues and are focused on innovation. Moreover, we actively manage your professional development, training and career progression. For the location in Darmstadt Germany we are looking for a SAP System Administration Authorisation Management Support at EUMETSAT. Tasks The Key person will formally be part of SAP Delivery Services within the Information and Communication Technologies ICT Unit and the Technical Support and Service Department TSS. The ICT Unit is generally in charge of providing corporate ICT services and infrastructure to internal users. The Key person will report to the ERP Delivery Manager, who is responsible for the SAP Delivery Services to end users. However, due to the nature of matrix organisation, heshe will also report to SAP Supply Manager, responsible for the supply delivery of SAP systems and processes when performing tasks aligned with SAP Supply Management. The Key person will work within a small group of support team members, covering FI, PS, CO, PSM, HR, MMSD and SAP administration and also work in close coordination with the IT Service Desk, SAP Key User Group and a team of expert SAP consultants who provide SAP Application Maintenance Services for problem solving and enhancements. SAP ERP modules in use at EUMETSAT are FI GL, AP, AR, TV, AA, COPS, HR, MM, SD, SRM, Public Sector Management Funds Management, Business Workflow and SAP Netweaver Portal including Universal Worklist. EUMETSAT has also implemented SAP BI, i.e. SAP Business Warehouse and SAP Business Objects to fulfil its reporting requirements. The current number of EUMETSAT SAP users is estimated to be around 400. SAP users are grouped into three categories Employee Self Service Users ESS. These users use ESS for both business and personal purposes, e.g. time and absence management, procurement inquiry, etc. Workflow Users, who will mainly view SAP data and participate in workflow, i.e. electronic approval loop of certain transactions, e.g. travel management, procurement requests, invoice acceptance, absence requests, etc. Professional Transactional Users, who enter and maintain data and transactions either via Portal or directly in SAP ERP. SAP Key User Group is a group of the Professional Transactional Users who own the processes, define the needs and accept the changes, working closely with the SAP Support Team. A group of users are Reporting Users, who enter and execute reports through SAP Business Intelligence Systems via the SAP Portal. SAP System Administration and Authorisation Management Support shall be provided by a consultant experienced in providing such support for SAP Systems. The work will be planned and specified in work packages. It is foreseen, that the tasks of the Key person will include, as a minimum To provide System Administration support, mostly SAP Authorization Management, including user management, role management, as well as running transports, upon request from the SAP Key User Group. The detailed tasks include, as minimum in all systems SAP ERP, SAP BW, SAP BO and SAP Portal Authorisation and User Management Develop and maintain authorisation profiles and roles Design, implementation and functionality check of the basis administration roles Definition of users and authorisations including SAP delivered users SAP, DDIC etc. all clients except 000 Createmaintain users and their access rights in development and test environments Maintain assignment of users to roles prod, test, dev. Unlock users in SAP system, if needed Support the process of preparation of Yearly System Licence Report Licence Audit prep. and prepare the licence reports, on demand System Administration Liaise and coordinate the system related changes with SAP Supply Manager and external Hosting Partner, and EUMETSAT Define, create, document and execute regular SAP System Administration Tasks daily, weekly, monthly checks as well as SAP Procedures for specific activities Analyze and clean up update terminations Analyze and clean up lock entries Schedule, check, monitor, restart, troubleshoot and maintain application batch jobs Carry out transport requests Apply SAP Notes to SAP Hosted Software system non Basis Define and perform the postcopy tasks after system copy Maintain LDAP Configuration Monitor System Performance and liaise with Supply Manager and Hosting Partner to improve the performance, when necessary Update EUMETSAT Documentation Maintain and document the yearly SAP Licence Audit Management Process Monitor the scheduled jobs and take the corrective actions when necessary Monitor and administrate SAP BW Process Chains and take the necessary actions to correct the data loads Portal Administration Manage users and their roles in Test and Production Portal Create and maintain Portal Roles and support Portal Content Development Administrate Universal Worklist SAP Workflow Administration Monitor and administrate SAP Workflow Providing SAP application support to EUMETSAT endusers in the use of the SAP ERP and BI Reporting system. This comprises navigation, functional support, particularly in the SAP Access, Authorization, User Management and System Related problems. Providing root cause analysis and reporting for end user requests and problems reported for example via IT Service desk, also in cooperation with Key users and SAP expert Consultants, user error, client setup, SAP Bugs, Customisation errors, missing authorisations etc., plus incident resolution in case of direct enduser support Triggering problem bugs resolution and communication of all details necessary for effective resolution by SAP expert consulting or SAP global support, including timely followup To facilitate and coordinate the SAP system change management process. The role is instrumental in helping to control the SAP Change Management Process and includes the following tasks, as a minimum Continuous and uptodate monitoringfollowup, tracking and documentation of bugs and enhancement until closure. Continuous and uptodate monitoringfollowup of the system transport requests provided for system changes Initiating and coordinating the system change management process by providing and collecting change details and creatingissuing the related change management forms for the changes to the system functionality Identifying testing, documentation, training materials, etc. that may be affected by system changes and following up the implementation of the required changes in a timely manner. Essential requirements The consultant providing the support is expected to have Proven experience and knowledge in providing SAP System Administration Support for SAP ERP, BW and NetWeaver Systems, Proven experience and knowledge in providing SAP Authorisation Management Support for SAP ERP and BW Systems, Proven experience and Knowledge of SAP Business Objects Administration, Proficiency in use of Microsoft Office Tools, especially Microsoft Word. Desirable requirements In addition to the above, the following will be considered as advantageous Knowledge of SAP Portal Administration, Basic understanding of SAP workflow concept and models and the ability to review and trace workflow logs and errors. Basic understanding of SAP reporting concept, preferably with SAP Business Intelligence, Basic understanding of ABAP programming language Experience of working in a public sector organisation comparable to EUMETSAT. Knowledge of incident and change management fundamentals and principles, preferably having used processes conforming to the ITIL standard for IT Service Management. Other Information Start date is December 2016. Fluency in English is mandatory To apply online please visit our website www.scisys.despacejobs
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