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Upcoming Salesforce.com CRM release focuses on Chatter, customer service
2013-08-26 19:25:36| InfoWorld: Top News
Salesforce.com's next CRM (customer relationship management) software release will contain a slew of new features, with many focused on the Chatter collaboration and messaging tool as well as customer service, according to a set of official release notes. Many new features associated with Chatter concern usability and access to the system. For example, now iOS device users will be able to launch Chatter Mobile from their Salesforce.com email.
Tags: service
customer
release
upcoming
Category:Information Technology