Auto dealers using the Xtime Customer Relations Management technology report a significant increase in their appointment show rates and their labor hours per RO in their fixed operations Service Departments.
"Were seeing an 82% appointment show rate since using Xtime to schedule appointments in-shop and on-line," noted Ross Corey, service manager for Audi St. Paul, Maplewood, MN.
"Our labor hours per RO are up 35%," said Jeff Bellinger, GM for Brandfon Honda, Branford, CT, "since we started using Xtimes ServiceTab tablet inspection tool in the drive and advisors are making more money too."
These case studies from satisfied customers such as Ross Corey and Jeff Bellinger says a great deal about Xtimes Customer Relations Management technology because they speak from first-hand experience. [Read more]The Article Xtime CRM Platform Boosts Dealership Show Rates, Labor Hours appeared first on Automotive Digest.