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Do or Do Not. There is No Try.

2013-11-23 23:02:23| AutomotiveDigest.com - Automotive Industry News

In business, you are what you are perceived to be.  Your customers not only have their own opinions of your business, but they can also influence other potential customers. How you actually run your business is certainly important. Just as important, however, is how customers that have never stepped foot in your business perceive you. Before they ever step foot into your business, many consumers will research it online. Every single website that contains feedback from other consumers about your business will help shape their perception. Every review they read; Every comment on your Facebook page; What people are saying about you on Twitter; All of these will contribute to form a business profile for these new customers. Most businesses nowadays understand the importance of monitoring comments and reviews for problems. Some will outsource this monitoring. Some will do it themselves. Regardless of who does it, if its not done properly, you can do more damage than if you had done nothing. Most of these upset customers can be diffused if the situation is handled properly. And a proper and appropriate handling will also show potential customers that you care and are paying attention. Sara Callahan, CarterWest PR provides a few simple guidelines that you should take to effectively communicate with, and diffuse, angry customers online. The Article Do or Do Not. There is No Try. appeared first on Automotive Digest.

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Security expert: Botnet takedowns are about garnering press, have no lasting impact

2013-11-20 16:30:39| InfoWorld: Top News

Previously, in September and earlier this summer, Microsoft and Symantec made headlines by taking down major botnets. Now, one expert calls their actions ineffective, and wonders if the only reason they happened was to garner good press.

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Jimmy Choo Fetes Cruise Collection at No. 8

2013-11-16 03:14:00| Footwear - Topix.net

Nicky Hilton, Harley Viera-Newton, Kate Foley, Peter Brant Jr., Hannah Bronfman, and Mia Moretti toasted the new collection, which was inspired by cocktails.

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1 worker killed in explosion, fire at southern Mississippi refinery; no other ...

2013-11-16 02:09:11| Energy - Topix.net

Authorities are investigating the cause of an explosion and fire at a southern Mississippi refinery Friday that killed one worker.

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Manitoba Telecom Services has Allstream unit back in its fold with no other buyer

2013-11-08 14:03:53| Telecom - Topix.net

Manitoba Telecom Services Inc. hasn't lined up another buyer for its Allstream division and instead expects the business unit to regain the momentum it had before a $520-million deal to sell it to a foreign buyer was blocked by Ottawa.

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