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Building Customer Loyalty Whos Winning and How?

2013-06-11 19:57:11| AutomotiveDigest.com - Automotive Industry News

Loyalty is closely linked to profitability. That's why automakers have long recognized the value of measuring owner loyalty. Yet without measuring repeat sales at a dealer level, where the real customer experience takes place, improvement opportunities are questionable. As a tool for building customer loyalty, read Polk's latest market study, "Leveraging Measurable Behaviors to Enhance Dealer Loyalty," for insights into: The relationship between brand and dealership loyalty The connection between the size of a dealer network and customer loyalty The link between driving distance to the dealership and customer loyalty Practical applications if dealer loyalty metrics are developed Lonnie Miller, Vice President of Polks Loyalty Management Practice, wants dealers to be aware of the link between customer loyalty and profitability and what dealers can do to make it happen. [Read more]The Article Building Customer Loyalty Whos Winning and How? appeared first on Automotive Digest.

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EPA and NIH Announce the Winning Team in My Air, My Health Challenge

2013-06-04 06:00:00| Industrial Newsroom - All News for Today

U.S. EPA and National Institute of Health announced winner of My Air, My Health Challenge, which called upon innovators nationwide to design small, low-cost sensor that integrates air quality measurements with related health data, such as heart rate and breathing. Judges selected team of David Kuller, Gabrielle Savage Dockterman, and Dot Kelly for developing Conscious Clothing, a wearable, real-time breathing analysis tool that calculates amount of polluted air a person inhales. This story is related to the following:Green & CleanSearch for suppliers of:

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Dow keeps winning streak alive

2013-06-03 17:21:21| Auto Dealers - Topix.net

The Dow Jones Industrial Average was keeping its winning streak going early Monday, while the S&P 500 and Nasdaq flipped between small gains and losses.

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Germany Close To Winning Fight To Keep State Control Over Volkswagen

2013-05-29 18:55:50| Automakers - Topix.net

Gernany appeared to have won a fight with the European Commission to keep some long-standing state control over carmaker Volkswagen AG on Wednesday, after an adviser to the European Union's highest court may have thwarted an attempt to overturn Lower Saxony's so-called "VW law." A final ruling is not expected until later this year, but a ... (more)

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