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Tag: complaints
Car hire firms to act on complaints
2015-07-13 14:45:00| BBC News | Business | UK Edition
Five of the biggest car hire firms in Europe promise to act on customer complaints, following a review by regulators.
Airline bag fees lead to improved operations, fewer complaints, studies say
2015-07-12 01:08:01| Airlines - Topix.net
Passengers load carry-on bags into overhead bins on a United Airlines flight. Check-bag fees reduce the amount of checked luggage, cutting delays and lost-bag complaints, studies find.
Tags: lead
studies
operations
improved
EE fined 1m for complaints handling
2015-07-03 08:42:36| BBC News | Business | UK Edition
EE, the UK's largest mobile phone operator, is fined 1m by the regulator Ofcom for breaching rules on handling customer complaints.
Tags: handling
complaints
fined
EE fined 1m for bungled complaints handling
2015-07-03 02:00:00| Total Telecom industry news
Ofcom investigation finds operator failed to inform certain customers about alternative dispute resolution.
Tags: handling
complaints
fined
bungled
EU demands Google to respond to antirust complaints by August 17th
2015-06-30 16:51:31| Extremetech
Uh-oh, Google is in hot water with the European Union. Allegedly, Google started manipulating search results in some European markets as early as January 2008, and the European Commission is not happy about it. Now, Google has until August 17th to respond to the commission's claims.
Tags: august
google
respond
demands
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