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British Airways strike: Confusion over cancellations continues

Customers are still struggling to get in touch with BA, as it works through a backlog of 40,000 calls.

Customers say they are unable to get in touch with BA, as the airline says it is fielding 40,000 calls.

British Airways says there may be "knock-on effects on other days" after pilots announced walk-outs.

British Airways pilots to strike on 9, 10 and 27 September in dispute over pay, union Balpa says

Management are not abiding by an agreement on pensions and pay, says a union.

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