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Thomas Cook staff say 'benefits system has failed them'
2019-12-23 01:02:06| BBC News | Business | UK Edition
Thomas Cook staff say the benefits system has failed them, leaving them desperate and distressed.
Tags: them
system
staff
thomas
'Were sorry for Thomas Cook refund delay'
2019-12-10 10:05:25| BBC News | Business | UK Edition
The body issuing refunds to customers of the tour operator has apologised for payment delays.
Tags: thomas
cook
delay
refund
Thomas Cook refunds 40,000 customers by deadline
2019-12-09 15:27:40| BBC News | Business | UK Edition
The figure is two-thirds the number the regulator hoped to refund at the end of a 60-day deadline.
Tags: thomas
customers
cook
deadline
Thomas Cook: 'They told me the money was safe'
2019-12-06 23:32:45| BBC News | Business | UK Edition
Many angry Thomas Cook customers are still awaiting refunds for the holidays that never happened.
Thomas Cook customers face refund delays
2019-12-05 20:29:28| BBC News | Business | UK Edition
A third of the first Thomas Cook customers to claim refunds will not be paid within the 60-day target.
Tags: face
thomas
customers
cook
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