Each month, service customers schedule more than 1.5 million appointments online using Xtime ServiceCRM, making us the leading cloud-based customer management solution for the automotive service industry. With more than 5,000 dealers as our clients, we spend a lot of time talking with dealership staff about what they need to provide a top-tier service experience.
What we've heard again and again is that customers are busy. In dealing with automotive service departments, they crave speed and convenience, each step of the way. Over the past year, product designers at Xtime have worked tirelessly to refine and improve the Xtime ServiceCRMplatform to meet those customer expectations.
Neal East, CEO of Xtime, wants dealers to know what is new and exciting and that would be version 7.0 of the Xtime ServiceCRM software that dealers around the country rely on for customer satisfaction in their service departments.