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Cellphone surveys contribute to supply chain insight

2016-10-19 15:21:00| Daily apparel & textile news and comment - from just-style.com

A helpline set up to monitor conditions in Bangladesh's garment factories by encouraging workers to report abuses using their mobile phones has received a total of 92,416 calls since its launch two years ago. But while the initiative is giving retailers and brands more insight into what's really going on in their supply chains, technology alone is not the solution.

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