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Dealers: Do You Know Your Chat Quality Score?

2013-08-19 19:59:55| AutomotiveDigest.com - Automotive Industry News

As a dealer, youre investing thousands each month to bring shoppers to your dealership website. Dealers connect with more shoppers from their own websites, but also with shoppers from major automotive marketplaces and sites across the web such as AutoTrader.com, Edmunds.com and Cars.com. If there were an easy and affordable way to increase sales would you consider it? With car dealer chat from Contact At Once!, at least 25% more car shoppers will contact your sales team. What makes chat quality scoring particularly useful as a training tool, is that it shows exactly where your team members can improve. What makes a good chat? Many components of an effective chat are subjective, but there are a few quantitative points you can measure and analyze to answer that question. Keep reading to find out what's measured and why! The Article Dealers: Do You Know Your Chat Quality Score? appeared first on Automotive Digest.

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