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Effective Training Methods Will Ring the Register
2013-06-21 18:56:42| AutomotiveDigest.com - Automotive Industry News
In my 20+ years in automotive retail I was always a firm believer in the notion that the dealerships that spent the most time training their employees were the ones that would thrive rather than simply survive. But do you have effective training methods? I am still a believer in that way of thinking, but with the caveat of "Training for Sustaining." What do I mean by that? Sometimes as a dealer executive its possible to get caught up in the egocentric method of training. Have you ever had a conversation with someone that you could immediately tell really enjoyed hearing themselves speak? Im sure it is gratifying to them, but not so much for the person at the other end of the conversation. Ron Henson, Director of Dealer Services at DrivingSales.com, encourages dealers to make sure their staff is receiving effective training, not just plain old ordinary (mandatory) training, to achieve the best results. [Read more]The Article Effective Training Methods Will Ring the Register appeared first on Automotive Digest.
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Category:Automotive