With open application programming interface, Total Response® CACH® 5.0 seamlessly integrates with Computer Aided Dispatch systems. Computer Aided Call Handling software automates questioning and information-gathering process on any call. When integrated with CAD through open API, CACH will allow dispatchers to communicate more accurate information to emergency response teams. Specific filtering transmits descriptive vehicle, person, or weapon information to support detailed recording.
This story is related to the following:Call Center Management Software |