This workshop will demonstrate five key strategies critical for dealers to improve their used-car business in todays highly competitive and ever-changing used-car world. Life-Cycle Management will be introduced as a key component of turn, volume, gross profit, and reducing wholesale losses. Attendees will learn how the Internet and organizations such as CarMax are having an impact as the industry moves toward information-based selling, and away from "confrontational selling."
Presenter: Tommy Gibbs, Tommy Gibbs & Associates
Schedule:
February 8, 2012 3:45 p.m. 5:00 p.m. Room W202
February 9, 2012 11:00 a.m. 12:15 p.m. Room W103A
February 10, 2012 3:30 p.m. 4:45 p.m. Room W207
February 11, 2012 8:30 a.m. 9:45 a.m. Room W207