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Heathrow T2: the softest of soft launches

2014-07-10 01:00:00| Airport Technology

The smooth, staggered launch of Heathrow's new Terminal 2 applied lessons learned from the debacle of the T5 opening. The Queen's Terminal was opened with little fanfare and a gentle ramping up of operations, a strategy that lacks PR dazzle but has p

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Category:Transportation and Logistics

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