Providing seamless integration with ServiceNow, which offers cloud-based run book automation, eyeShare v4.5 fills gap in enterprise IT operations automation. Secure solution can be installed on-premise and integrates with ServiceNow using Web service APIs. Via agent-less architecture, IT professionals can execute tasks over physical, virtual, or cloud environments via such standard protocols as WMI and SSH. Integration provides workflows and runbooks that extend ITSM capabilities.
This story is related to the following:Information Technology Service Management (ITSM) Software |