Novotel finds their recently launched Virtual Concierge solution to be a big success with guests and staff<br />
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OKLAHOMA CITY and PARIS – One month after implementing the first phase of a global virtual concierge roll-out, Novotel has noted significant increases in guests' satisfaction levels. They also report high levels of adoption across all target demographics. Comments have been made by guests on social media sites complimenting the hotels on their "cool" new technology.<br ...This story is related to the following:Non-Industrial ProductsTravel Software | Hotels |