Launch of 2013 Malcolm Baldrige National Quality Award (MBNQA) application process enables U.S. organizations in 3 business sectors – manufacturing, small business, and service – to join those in health care, education, and nonprofit in applying for 2013 Baldrige Award. Applicants receive evaluation of entire organization and performance management system, resulting in report outlining strengths and opportunities for improvement. Submission deadline for Step 1 materials is February ...This story is related to the following:Trade Associations