CBA chief Ian Narev said the bank would soon begin processing claims from some of the 12,000 people who have already registered for the review. Photo: Jessica Hromas As the Commonwealth Bank of Australia's wealth management division posted a flat interim earnings result on Wednesday, group chief executive Ian Narev told an analyst briefing that the company is focused on repairing reputational damage following a scandal over dodgy financial advice provided by its planners that spurred a Senate inquiry and royal commission last year.