je.st
news
Rogers' billing process is getting a revamp, says CEO Guy Laurence
2015-04-22 02:36:22| Telecom - Topix.net
Rogers customers who say they're frustrated trying to figure out their monthly bills could find some relief in a revamp of the process announced Tuesday by chief executive Guy Laurence. Laurence told reporters that Rogers Communications will roll out an improved billing process over the next few weeks, fixing a problem that created a baffling disconnect between customers and company service agents.
Tags: process
guy
ceo
billing
Category:Telecommunications