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Software-as-a-Service manages personal technology.

2013-06-11 14:30:16| Industrial Newsroom - All News for Today

Providing cloud-based intelligent personal technology management, Symbi™ enables True Tier Zero™ problem resolution, service provisioning, and live customer/agent interactions. Solution leverages Semantic Knowledge Management System™, which delivers guided content that is filtered and prioritized based on end user's actual technology environment. With Symbi's intelligent incident management platform, call center agents can manage each aspect of customer service and technical support. This story is related to the following:Information Technology Service Management (ITSM) Software | Diagnostic Software |

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