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The Airlines Americans Love to Hate

2015-04-20 16:44:47| Airlines - Topix.net

The airline industry is one that Americans love to hate, but some carriers get singled out for special levels of scorn. The airline that gets the lowest marks for customer service by American travelers is Spirit, according to the the American Customer Satisfaction Index , an independent national benchmark of consumer experiences of products and services sold to U.S. consumers.

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