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The devil is in the subscription-licensing details

2013-08-13 12:00:00| InfoWorld: Top News

David Steinour is at his wit's end with enterprise software cost increases. In each of the past three years, the CIO at GWU (George Washington University) watched his annual maintenance and support costs for Oracle Financials and related enterprise software jump by at least 10 percent. "Oracle works very well, but at the end of the day we pay a huge price for that service," Steinour says.

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