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UPS: Unplanned Holiday Surge Could Cost Retailers

2014-11-18 16:06:44| Trucking - Topix.net

United Parcel Service Inc's chief executive officer said on Monday the company's closer collaboration with major retailers should bring a smooth holiday season, but he said UPS would charge customers more or even refuse packages if last-minute sales by a major customer threaten the company's system. "With the changes we've made, I feel very comfortable about peak this year," David Abney told Reuters in an interview at UPS headquarters in Atlanta.

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