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United Airlines Answers Delta in Offering Reliability Guarantee

2015-12-08 15:43:53| Airlines - Topix.net

United Airlines is making a promise to its largest corporate clients: the airline will be as reliable as American and Delta next year, or it will offer credits for upgrades and fees. The guarantee is based on flight reliability rates that have improved from bottom of the industry to the top half of its peers, said Jim Compton, United's chief revenue officer.

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