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How Can our Dealership More Fully Utilize our CRM Software?

2013-01-22 00:43:39| AutomotiveDigest.com - Automotive Industry News

I firmly believe that a well-utilized CRM is the most valu­able piece of tech­nol­ogy in a deal­er­ship. Some deal­ers bite off more than they can chew, while many oth­ers sim­ply dont want to con­sume it as much as they should, regard­less of how healthy it is for them. The Cus­tomer Rela­tion­ship Man­age­ment (CRM) tools of today serve count­less needs, but more­over, must serve count­less mas­ters. While every sin­gle employee in your deal­er­ship should be well-versed and actively using the cho­sen CRM, every sin­gle dif­fer­ent posi­tion at your store should be using it dif­fer­ently. Some posi­tions require using it to the Nth degree, while oth­ers can use it in a much more basic role. But it must be used. Joe Webb, an auto­mo­tive eCom­merce Con­sul­tant and the owner of Deal­er­Knows, shares ideas with dealers on how to more fully utilize their CRM software in this informative article.

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There's a price to be paid for our cheap food

2013-01-13 01:16:00| Climate Ark Climate Change & Global Warming Newsfeed

Observer: The world is throwing away a shocking amount of food. A report last week claimed that at least a third of the 4 billion tonnes of food the world produces each year never gets as far as our mouths. Between 30% and 50% of food purchased in Europe and the US is thrown away. The research is questioned, not least by the supermarkets, but it does echo the results of an exercise in Britain six years ago, when researchers for the government-funded Waste and Resources Action Programme (Wrap) went through...

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Climate disruption is not the whole story of our sad predicament

2013-01-09 15:00:00| Climate Ark Climate Change & Global Warming Newsfeed

Daily Climate: During the 2008 presidential campaign, a press conference was held at the National Press Club with the goal of trying to inject environmental issues into the debates. It failed miserably, but it was also informative because every question asked by a reporter was about global warming. This single-minded focus is a mistake we make at our peril. Then, as now, a major portion of the press and the public seems to think that "global change" and "climate change" are synonymous, and that the latter...

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EU: FTC decision on Google won't affect our case

2013-01-04 14:30:16| CNET News.com

Google may have settled its issues in the U.S., but it still faces scrutiny in Europe over its search practices. [Read more]

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The 10 biggest tech innovations (that we personally use) of our lifetimes

2013-01-04 09:10:38| CNET News.com

If you were to make a list of the 10 or 15 biggest tech innovations that you use personally, what might it include? Here's one tech fan's list. [Read more]

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