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Taxing times: Chinese telcos' Q1 profits down by 300m

2015-05-01 02:00:00| Total Telecom industry news

As China's operators vie with one another for 4G customers, its handset makers face strong overseas competition.

Tags: times chinese profits 300m

 

Telcos face hefty customer care costs as smartphone usage grows

2015-04-29 02:00:00| Total Telecom industry news

Self-care software provider says cost of serving smartphone users will increase by 20% in the U.K. over five years; stats similar in other markets.

Tags: care customer face costs

 
 

Gone in 60 minutes: telcos expected to solve customer issues in an hour

2015-04-28 02:00:00| Total Telecom industry news

But the majority of operators believe their customers are prepared to wait 24 hours for problems to be fixed.

Tags: in customer issues minutes

 

Brazilian telcos pay into digital switch-off fund

2015-04-13 02:00:00| Total Telecom industry news

Claro, Vivo, TIM, Algar will together pay 1.1 billion to help free up 700 MHz band.

Tags: digital pay fund brazilian

 

Telcos push on with G.fast but need for bandwidth in doubt

2015-03-25 01:00:00| Total Telecom industry news

Industry debates the need for high-speed broadband when faced with lack of bandwidth-hungry services.

Tags: in doubt push bandwidth

 

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