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Tag: telcos
Taxing times: Chinese telcos' Q1 profits down by 300m
2015-05-01 02:00:00| Total Telecom industry news
As China's operators vie with one another for 4G customers, its handset makers face strong overseas competition.
Tags: times
chinese
profits
300m
Telcos face hefty customer care costs as smartphone usage grows
2015-04-29 02:00:00| Total Telecom industry news
Self-care software provider says cost of serving smartphone users will increase by 20% in the U.K. over five years; stats similar in other markets.
Tags: care
customer
face
costs
Gone in 60 minutes: telcos expected to solve customer issues in an hour
2015-04-28 02:00:00| Total Telecom industry news
But the majority of operators believe their customers are prepared to wait 24 hours for problems to be fixed.
Tags: in
customer
issues
minutes
Brazilian telcos pay into digital switch-off fund
2015-04-13 02:00:00| Total Telecom industry news
Claro, Vivo, TIM, Algar will together pay 1.1 billion to help free up 700 MHz band.
Tags: digital
pay
fund
brazilian
Telcos push on with G.fast but need for bandwidth in doubt
2015-03-25 01:00:00| Total Telecom industry news
Industry debates the need for high-speed broadband when faced with lack of bandwidth-hungry services.
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