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Lloyds' blunder leads to customer payments

Nearly 200,000 current and former customers are receiving a share of repayments, thought to total about 6m.

Lloyd's of London insurance has a new code of conduct, but not everyone welcomes it.

A host of natural disasters including hurricanes and the California wildfires hit the insurance market.

The Lloyd's of London insurer unveils its plan after women complain of "entrenched" sexist culture.

Antonio Horta-Osorio was the only employee still entitled to a final salary pension - much to the anger of staff.

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