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Quality Assurance Engineer Facility Management ESTEC, Ref no 18 16380 Terma The hightech and innovative Terma Group develops products and systems for defence, nondefence and security applications, including command and control systems, radar systems, selfprotection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry. Terma is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Germany, United Kingdom, United Arab Emirates, India, Singapore and the U.S. The Space Business Area contributes with missioncustomized software and hardware products including power systems and star trackers as well as services to support a number of inorbit pioneering European scientific and Earth observation satellite missions. Additionally, Terma is contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, France, Germany, and the UK. Job description For our customer, the European Space Agency ESA, we are seeking to recruit an experienced Quality Assurance Engineer to work at ESAs ESTEC site in Noordwijk, in the Netherlands. Responsibilities You will be assigned to ESAESTECs Quality Assurance and Management Section within the Directorate of Technical and Quality Management. This position concerns support related to the development, implementation and maintenance of the ESA Administration Area ISO 9001 Management System. The scope of the work to be performed covers Determining the organisations requirements for documented processes, and the levels of detail necessary for implementation in compliance with Agencywide processes and applicable international standards. Defining, documenting, deploying and supporting the organisations processes, including mappingmodelling and describing them in a way that can be useful for understanding how the organisation operates, and can be applied as guidelines for the performance of daytoday work. Assessing the organisations existing processes for their efficiency, coherency within themselves and between different domains, analysing gaps, and developing improved processes. The scope of activities include the review and harmonisation of existing practices, documentation, workflows, optimisation of IT tools used supporting the processes, andor introduction of new tools as appropriate. The initial specific responsibilities and duties include Define and document the organisations processes and update the existing processes Monitor the status of the audit findings and make sure corrective actions are put in place Support the preparation of the Administration Area QMS Management review Lead the nonconformance review boards in the Facility Management domain analyze the nonconformances, review the corrective preventive actions Analyze the complaints in the Facility Management domain and issue complaint reports to the customers Support the user surveys implementation, the analysis and monitor the improvement plans Provide quality assurance support to projects and services Train the Administration Area Staff to the Quality Management System and maintain the training material Prepare and conduct quality audits. The responsibilities are to be discharged in close collaboration with the performers of the business functions by means of workshops, interviews and brainstorming sessions. This is a full time position located at ESTEC, Noordwijk, The Netherlands. The requested start of work is July 2018 or as soon as possible thereafter. Qualifications Competencies The successful candidate shall have A Masters Degree in Industrial Engineering, Economic andor Business Administration. A minimum of 4 years of relevant professional working experience preferably in the space domain knowledge of engineering concepts is an advantage. Experience in the definition, implementation and certification of quality management systems in conformance to ISO 9001 Experience working with ISO 14001, OHSAS 18001 and ISO 27001 Experience in facility management processes Good organization and communication capabilities. What can Terma Offer? At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the bestinclass solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace. Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company. Great opportunities for training and personal development Challenges in advanced technical environment International and cosmopolitan working atmosphere An employment contract with an attractive package with extralegal benefits Highly competitive salary Support on relocation if applicable Recruitment is depending on successful selection by the customer. Additional information To ensure that your application will reach us and is properly processed please apply through the Apply link below. Include an uptodate Curriculum Vitae and a Cover Letter highlighting your background and expertise as well as earliest date of availability. For further information, please contact Mr. Simon Mills by telephone 31 6 2326 2398 or by email recruitment.nlterma.com. Closing date May 7th 2018 Please note the following Legal Security requirements Applicants must hold all appropriate permits to work in the EU. Applicants are required to provide a copy of their IDpassport and degreehigher education certificate. Terma will validate the certificate with the issuing authority. A Certificate of Good Conduct or equivalent will be applied for at commencement of employment.

Tags: management quality facility assurance

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