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India telcos warn dropped call fines will cost 7.6bn a year
2015-11-11 01:00:00| Total Telecom industry news
Operators reportedly mulling court action after TRAI rejects their request to review the new compensation scheme.
Oregonian: Scientists call reports of imminent Mount St. Helens eruption 'fabrications'
2015-11-10 16:47:29| PortlandOnline
News story posted to oregonlive.com November 9, 2015.
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reports
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scientists
Popes call for action on climate change has shifted US views
2015-11-10 15:50:00| Climate Ark Climate Change & Global Warming Newsfeed
New Scientist: When the leader of the world`s 1.2 billion Catholics issued his call to action on climate change in June, observers wondered whether this would move the needle in the public debate. A survey of people in the US released late last week suggests that it has. Some 17 per cent of overall respondents and 35 per cent of Catholic respondents said they were influenced by Francis`s message that climate change is a crucial moral issue. The percentage of Catholics who said they were "very worried" about...
Alberta groups call for earlier phase out of coal-fired power
2015-11-10 15:00:00| Climate Ark Climate Change & Global Warming Newsfeed
Calgary Herald: With three weeks to go before the international climate change talks in Paris, a coalition of 44 groups is urging the province to speed up the phase-out of coal-fired electricity in Alberta. The groups, which include professional organizations representing doctors and nurses, are approaching the issue from a public health perspective. "This is really a win-win on multiple fronts," said Dr. Joe Vipond of the Canadian Association of Physicians for the Environment. "When we talk about phasing...
Tags: power
call
groups
earlier
Is Your Call Center Frustrating Customers?
2015-11-10 12:57:23| IT Services - Topix.net
Do employees at your customer service call center feel like they're dealing with more frustrated customers than ever before? New research from Mattersight offers some insights into why this might be. According to Mattersight, more than two-thirds of customers who speak to call center reps feel frustrated before they even place a call.
Tags: center
call
customers
call center
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