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How can telecoms providers transform how they service their corporate customers in digital?

2021-10-20 02:00:00| Total Telecom industry news

As corporate customers are presented with more choice, telecommunication providers (telcos) need to look for opportunities to present themselves as strategic partners for business-critical solutions, beyond the standard offering of connectivity. Digital technologies are disrupting core telecommunications products in a variety of ways: nimble entrants to the sector are proving that they can provide similar products with an innovative digital flavour. This means that Chief Information Officers (CIOs) have many more options…read more on TotalTele.com »

Tags: in service digital corporate


Virgin Media O2 introduces Volt benefits for fixed-mobile customers

2021-10-18 09:55:00| Telecompaper Headlines

(Telecompaper) Virgin Media O2 is introducing new benefits for customers who take both fixed and mobile services from the company...

Tags: media customers benefits virgin


EDF not ready to take on more customers from bust energy firms

2021-10-14 11:50:53| BBC News | Business | UK Edition

Firm says it is "big question" whether the energy regulator can force more people on to large suppliers.

Tags: ready energy customers firms


Lightning eMotors and Ricardo partner to provide commercial EVs to UK customers

2021-10-06 13:55:41| Green Car Congress

Tags: provide uk partner commercial


Sales Supporter with a passion for servicing customers

2021-10-05 15:12:45| Space-careers.com Jobs RSS

GomSpace is looking for a skilled Sales Supporter to secure efficient execution of the sales process in the HQ in Aalborg. Do you want to join an ambitious international Space Company, then you might be the new Sales Supporter? A key person to support the sales activities in multiple countries As the new Sales Supporter, you will be a part of an important business area. You will act as administrative support for customers accounts in multiple countries. The Sales Supporter will be the goto person for various matters and should be motivated by building and maintaining good customer relationships. Additionally, you will be responsible for Prepare and send simple sales quotations using GomSpaces ERP system Follow up on quotations and update as required from various costumers Coordinate presales support from the organization technical questions Finalize orders with customers and register in GomSpaces CRM system Support postsale, predelivery communication with customers options sheets, etc Participate in relevant customer meetings to present GomSpace solutions and understand customer requirements Serviceminded person with a cando attitude We are looking for an experienced and serviceminded person with a cando attitude, good team spirit, and excellent communication skills. You have a service and structured mindset, and experience in BtB Sales Support and customer communication. You have the ability to work independently and take responsibility for your own and the teams objectives. You understand that a key contributing factor to success is collaboration and at the same time deliver high quality and timely solutions and deliverables. You are well structured and have good IT skills and technical interest. To be truly successful in this position you will need to be able to communicate on a business level in both Danish and English written and verbal. And maybe you have a third language. Other skills Structured approach to organizing and executing tasks Result orientated and the ability to manage several customer relations at the same time Ability to learn many technical details without necessarily understanding them Good at using administrative tools CRMERP Can accept handling many repetitive tasks Ability to communicate and collaborate across the organization to support the customer A unique career opportunity GomSpace values initiative, responsibility, and the right balance between creativity and quality in all solutions. You will become a part of a highly professional environment with a strong technical and commercial commitment. There is a very positive winnermentality and everyone shows respect for each other. It is a decent and downtoearth workplace. This is an exciting job with excellent opportunities for professional and personal development in an inspiring environment at one of the worlds leading Space companies. GomSpace is an agendasetting player in the nanosatellite business and expects the employees to contribute with dedication, skills, and the will to implement the mission. They are ambitious and believe that nanosatellites and their efforts will make a difference to society in the future. The workplace will be at the HQ premises at Langagervej 6, Aalborg, Denmark. The recruitment process is handled by Curia

Tags: sales customers passion servicing


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