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Bid for better bailiffs as pandemic debts rise

A plan is agreed to reduce aggressive debt collection, although charities still want statutory regulation.

Bailiffs are resuming operations after a five-month suspension with new coronavirus restrictions.

Like thousands of people in council tax debt, Penelope Dudley fears the bailiffs who will soon restart work.

Cases have risen by 21% in two years, analysis suggests, but councils say the use of bailiffs is justified.

The government says the move will help tackle "intimidation and aggression" used by some bailiffs.

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