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BT ordered to legally split from Openreach by Ofcom

2016-11-29 09:32:58| BBC News | Business | UK Edition

Telecoms regulator Ofcom orders BT to legally separate its Openreach division, which runs the UK's broadband infrastructure.

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BT faces 4G Ofcom auction challenge

2016-11-21 13:34:09| BBC News | Business | UK Edition

Ofcom has proposed a cap on some of the newly available 4G spectrum it is preparing for auction, which would prevent BT from bidding.

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Vodafone fined 4.6m by Ofcom for breaking customer rules

2016-10-26 09:53:58| BBC News | Business | UK Edition

Vodafone is fined 4.6m by regulator Ofcom for breaking consumer protection rules.

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Ofcom fines Vodafone GBP 4.6 mln after billing problems

2016-10-26 09:04:00| Telecompaper Headlines

(Telecompaper) Ofcom said Vodafone must pay a total of GBP 4.62 million for breaching consumer protection rules in a "serious and sustained" manner. The UK regulator said the imposition follows the completion of two investigations, resulting in two penalties. In the first investigation, Ofcom found that Vodafone took money from pay-as-you go customers, without providing a service in return. This occurred when the operator moved customers to a new billing service. In the second investigation, Ofcom found flaws in Vodafone's complaints handling procedure, including mis-selling and inaccurate billing.

Tags: problems gbp billing fines