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Regulator closes refund probe into Ryanair and BA
2021-10-07 09:58:37| BBC News | Business | UK Edition
The CMA calls for a change in the law, as customers miss out on refunds after cancelled flights amid Covid.
Bid to use criminal cash to refund scam victims
2021-06-11 12:09:56| BBC News | Business | UK Edition
A survey suggests such a move would be popular, but the money available would be insufficient.
Tags: cash
bid
criminal
refund
'Our flight refund battle for mum who can barely walk'
2021-04-07 01:00:50| BBC News | Business | UK Edition
The family was sent a voucher, rather than the refund they wanted - until BBC News followed up the case.
Tags: walk
battle
flight
refund
Refund plan for energy bills when direct debits are too high
2021-03-17 01:15:17| BBC News | Business | UK Edition
Energy regulator Ofgem says customers' overpayments are being used to pay for "unsustainable business".
'We can't get a refund for our flights'
2021-02-19 01:01:41| BBC News | Business | UK Edition
Holidaymakers prevented from flying by travel restrictions or lockdowns may not be entitled to a refund.