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Tag: customers
Energy customers hit with backdated bills
2020-01-10 01:00:53| BBC News | Business | UK Edition
Householders are getting billed extra for energy they used years ago, despite a ban on the practice.
Tags: hit
energy
customers
bills
CenturyLink fined USD 9 mln in Minnesota for overcharging customers
2020-01-09 15:11:00| Telecompaper Headlines
(Telecompaper) After paying USD 4 million to the state of Oregon and EUR 6.1 million to the state of Washington, CenturyLink has now agreed to pay USD 8.9 million to the state of Minnesota, settling accusations it overcharged customers. Minnesota Attorney General Keith Ellison said the company has also agreed to make "significant" billing reforms, including the disclosure of true prices, to honour all prices and discounts as promised, and to stop all "sham" internet fees.
Tags: customers
usd
minnesota
mln
Sprint drops Virgin Mobile brand, to migrate customers to Boost
2020-01-08 09:25:00| Telecompaper Headlines
(Telecompaper) Sprint is dropping the Virgin Mobile brand and moving the customers to its other prepaid offer, Boost Mobile. The plans were announced on the Virgin Mobile website, and customers informed this month. The customer migration is planned to start in February.
Tags: mobile
brand
customers
virgin
Travelex customers 'thousands of pounds out of pocket'
2020-01-08 01:01:31| BBC News | Business | UK Edition
The criminals behind the hack told the BBC they are demanding $6m (4.6m)
Tags: customers
thousands
pocket
pounds
T-Mobile US adds 1.3 mln postpaid customers in Q4, beating FY guidance
2020-01-07 08:52:00| Telecompaper Headlines
(Telecompaper) T-Mobile US added a net 1.9 million new customers in the fourth quarter, taking its total base to 86 million at year-end. The new additions included 1.3 million new postpaid customers, helping the company beat its full-year guidance with a total 4.5 million postpaid subscribers added in 2019.
Tags: customers
guidance
adds
beating
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