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Inside the Innovators Mind: A Conversation with Inho Hwang
2020-07-20 19:18:25| The Webmail Blog
Inside the Innovators Mind: A Conversation with Inho Hwang nellmarie.colman Mon, 07/20/2020 - 12:18 Editors note: Technology is evolving quickly, and to succeed in this industry, you must keep up. But how do you shift from just keeping up to excelling and innovating? Find out in our new series, Inside the Innovators Mind. Here, well interview some of todays leading technical thinkers and doers to learn where they find their motivation, how they stay ahead of the technology curve, and how they approach problem solving all while keeping an eye on innovation. For this segment of Inside the Innovators Mind, we interviewed Inho Hwang, a senior solutions architect with Rackspace Technology in Singapore. Read on to learn what inspires him to innovate and what he likes most about working with customers. Professional insight How do you find time to innovate? As a solutions architect, I am often given requests from customers that push me to be innovative. For me, innovation happens almost spontaneously and can be triggered by almost anything. For example, while chatting with a colleague, I may get an idea that could be adopted into the solution that I am building or even researching at home during my free time. There isnt a specific time set aside. Instead, I believe innovation comes naturally. How do you keep up with new technologies? Keeping up with new technology is a requirement for being a successful solutions architect. I need to be able to provide guidance and advice to customers as an expert in multiple technologies. Reading and studying are tasks that I do whenever I have free time, both during business and non-business hours. In today's ever-changing IT landscape, there are vast domains of technologies to learn and understand, so listening to customers needs helps narrow down and prioritize for me which technologies to upskill on. My current focus areas include containerization and DevOps priorities that several of my customers have. Who or what inspires you? Doing my job inspires me! The level of satisfaction I get when architecting the best solutions for customers, participating closely during implementations and seeing my solutions go live successfully provide the biggest inspirational and motivational experiences for me. I get to see and learn so much from both internal and external members of the project, sharing ideas on new ways of doing things. And I get to see different perspectives from different individuals. What is your approach to solving big problems? I usually find a place that provides me with absolute silence, often the study room in my house. The peace of mind that I get from a noise-free environment helps me think and focus on the particular problem. I will often have multiple scenarios in my head with different solutions to tackle the issue, and the silence allows me to think through the variables and choose the best possible solution. How do you manage failure? Nobody is perfect, and we all encounter failures often in our lives. We learn the most from our mistakes and failures, but it does not mean that one can take chances without good preparation beforehand. As long as I feel confident that I have done my best to prepare, then I would proceed to the next step even if it means risking failure because I know I will learn something from it. And Ill also share the experience as an opportunity to educate others on my team. Getting to know you What did you want to be when you grew up? I was always fascinated with computer hardware and software since I was young, so it was natural that I pursued a diploma and degree in IT with the hope of landing a job in the IT industry. What do you do now? Thankfully, I am working in the frontier of technology, and I am able to provide solutions based on a wealth of experience accumulated from multiple companies. My work allows me to continue learning as new technologies continue to evolve. Is it what you imagined? Honestly, during my academic years, I imagined myself becoming a software developer. Recently I have been seeing more and more technologies and services that are based on serverless technology, and I see that the importance of coding knowledge is becoming even more valued. I see myself venturing into that space again, which is also part of my current role. A day in the life Do you have a morning routine at work? What is it? I cant start my day without a cup of coffee to crank-up my engine, which is followed by looking through my emails to help prioritize tasks for the day. What types of demands do you encounter? Generally, my main demands are requests from the sales team for me to attend meetings with customers. Its during these meetings that I gather requirements and propose solutions. My other demands would be technical consultation requests from our current customers, especially when they have new projects and are looking for guidance on the best solutions. And finally, I might be responding to a request for proposal, a request for quotation or a request for information from any one of our larger enterprise customers Which roles/people do you interact with the most? How important is this interaction? Internally, I work closely with salespeople, technical account managers and technical operations managers solving technical queries on our existing customer accounts. I also work with our partners like AWS, Azure and Google Cloud. Specifically, I collaborate with their various departments, such as employees from infrastructure, applications, security, risk and compliance and marketing, to meet their individual needs. What do you like about working with customers? I enjoy understanding customers needs in different industries, and also learning about their pain points and challenges, and then using my knowledge to solve these, while also alleviating any concerns they may have. Whats the most challenging part of your day? The most challenging part of my day is when there are multiple high priority requests for proposals coming in at the same time, and having to instantaneously prioritize and complete them in the given timeframe. Whats the highlight of your day? For me, the highlight of my day is when I sense Ive provided a wow moment to customers during an initial pre-sales engagement, which leaves them with a good impression and opens the door for the next conversation. Inside the Innovators Mind: A Conversation with Inho HwangMeet Inho Hwang, a senior solutions architect with Rackspace Technology in Singapore, and hear what inspires him to keep learning and innovating. 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Coronavirus: 'The only thing on my mind is coming back'
2020-05-03 08:56:48| BBC News | Business | UK Edition
From restaurants to hairdressers, how are firms getting ready for a new normal when lockdown ends?
What Should Retail Borrowers Keep in Mind in Todays Environment?
2020-04-01 21:17:00| National Real Estate Investor
Now is the time for borrowers to start documenting and to be transparent with their lenders.
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environment
retail
todays
Microsoft Releases 'Mind Blowing' Xbox Specs
2020-02-25 13:00:00| TechNewsWorld
Microsoft whetted demand for its Xbox Series X product line with the revelation of some impressive specs for its next-generation gaming console. "It's really going to be a kick in the pants for the industry," said Mark N. Vena, senior analyst at Moor Insights and Strategy. "It should provide quite a bit of adrenalin because the specs are really mind blowing."
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How to Change Anyones Mind Dont Push
2020-02-23 00:12:46| AutomotiveDigest.com - Automotive Industry News
From the Book: The Catalyst: How to Change Anyone's Mind by Jonah Berger ( Published on March 10 ) How do you do it? Overall: Remove barriers; Don't Push Use Four action-ables to win people over: 1) Reduce Reactance (Make People feel in control) 2) Ease Endowment (People stick with what know) 3) Alleviate Uncertainty (Major Move) 4) Find Corroborating Evidence (Follow up with new info) _________________________________________________________________________ The Article <a href="https://www.wsj.com/articles/how-to-change-anyones-mind-11582301073"> <img src="https://automotivedigest.com/wp-content/uploads/2020/02/How-to-change-minds-389x450.jpg" alt width="389" height="450" class="aligncenter size-medium wp-image-203182"><strong><span style="Font-size:150%;">How to Change Anyones Mind Dont Push</span></strong></a> appeared first on Automotive Digest.
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